Core Responsibilities & Duties: Coordinate transportation providers to ensure prompt, accurate, and efficient movement of shipments. Review shipping orders, documentation, and load plans to verify accuracy and compliance. Track shipments, identify issues, and resolve shipping errors to maintain on-time delivery and service quality. Manage distribution schedules and shipment load planning to optimize resources and operational flow. Prepare and process bills, invoices, and related transportation documentation. Make special shipping or transportation arrangements as needed to meet customer requirements. Respond to customer inquiries, providing clear guidance and directing clients to the appropriate channels. Ensure all transportation services meet established quality and performance standards. Develop and refine processes to improve the efficiency, organization, and reliability of the supply chain. Provide training and support to team members, fostering effective problem-solving and client-service skills. Build strong working relationships through professional communication and lead-by-example conduct. Key Skills & Competencies: Strong problem-solving abilities with a focus on addressing client and shipment issues proactively. Excellent communication skills with the ability to build rapport and guide new team members. Professional, respectful, and leadership-oriented demeanor. High attention to detail when reviewing documents and monitoring distribution activities. Ability to multitask, prioritize, and adapt in a fast-paced logistics environment. Process-improvement mindset with experience enhancing supply chain efficiency.
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Job Type
Full-time
Career Level
Entry Level
Industry
Support Activities for Transportation
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees