Fixed Route Dispatcher

Keolis • Hesperia, CA

351d • $22

About The Position

The Fixed Route Dispatcher is responsible for ensuring that each driver reports at their scheduled work shift time and arranging coverage for any call-offs within driver staffing. The dispatcher prepares and prints manifests for all operators ten minutes prior to scheduled check-in time, makes bus assignments, and ensures all operators pull out on time. They must supply written documentation of incidents that may require follow-up action, communicate clearly with others both verbally and in writing using the English language, and promptly provide clients with information on location and ETA. The dispatcher makes cost-effective and operationally efficient decisions regarding the assignment or movement of trips, monitors Transit Radio System (TRS) messages, and maintains a Dispatch Communication log while performing various administrative duties such as answering incoming calls and filing.

Requirements

• Must be over 21 years of age
• High School Diploma or equivalent
• Previous or current experience as a driver or dispatcher in the transit or transportation industry
• Dependable with reliable transportation to get to and from work
• Computer literate using a Windows-based computer operating system
• Strong knowledge of the service area (Multi County area including DC)
• Must have a valid CDL
• Must be able to read, write and speak English
• Must be able and willing to work a flexible schedule that may include nights, weekends, and holidays
• Must be able to work in a high-pressure, fast-paced environment
• Must be able to work in a union environment
• Must be able to pass a pre-employment drug screen and background check

Responsibilities

• Ensure that each driver reports at their scheduled work shift time
• Arrange coverage for any call offs within driver staffing
• Prepare and print manifest for all operators ten minutes prior to scheduled check-in time
• Make bus assignments
• Ensure all operators pull out on time
• Supply written documentation of incidents which may require follow-up action
• Communicate clearly with others both verbally and in writing using the English language
• Promptly provide client with information on location and ETA
• Make cost-effective and operationally efficient decisions regarding assignment or movement of trips
• Monitor Transit Radio System (TRS) messages of radio actives of bus and sedan operators in the field
• Monitor AVL screen to identify and prevent late running routes
• Maintain Dispatch Communication log and complete all applicable documentation
• Perform various administrative duties; answer incoming calls, courtesy calls and filing

Benefits

• Competitive compensation
• Opportunities for development and growth
• Safe work environment

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Transit and Ground Passenger Transportation
• Education Level: High school or GED