Fixed Income Production Support Specialist - Assistant Vice President

Deutsche Bank • New York, NY

2d • Hybrid

About The Position

We are looking for a highly skilled reliability engineer to provide critical support for the Rates & Credit desk with their trading and risk applications. In this role you will ensure the reliability, performance, and scalability of the real-time trading environment by applying Site Reliability Engineering (SRE) principles. You will engage directly with key stakeholders on the trading floor including senior traders and lead developers to optimize trading workflows, troubleshoot complex issues, and drive continuous improvement in both processes and the environment.

Requirements

• Strong experience with a programming language such as Python, Java, etc
• Familiarity with cloud platforms, containerization (e.g., Kubernetes, Docker), and continuous integration/continuous deployment (or development) (CI/CD) pipelines
• Proven experience in a production support, Site Reliability Engineer, or DevOps role within a trading or financial services environment
• Strong technical skills in Linux/Unix systems, Structured Query Language (SQL), and scripting and experience with monitoring and observability tools (Prometheus, Grafana, Splunk, Geneos, OpenTelemetry, Corvil)
• Strong understanding of the trade lifecycle and fundamental trading systems

Nice To Haves

• Previous experience of production support working with traders is highly desirable
• Excellent communication skills, both written and spoken
• Technical skills including Linux, SQL and scripting

Responsibilities

• Incident Management: Respond rapidly to production incidents, minimizing downtime and financial impact. Lead root cause analysis and conduct blameless post-mortems
• Monitoring & Automation: Enhance application health monitoring and implement automation to reduce manual intervention and improve system resilience
• Communication: Provide clear, timely updates to business stakeholders and senior technologists during incidents and follow-ups
• System Optimization: Drive cost optimization and manage capacity resources to ensure efficient and scalable operations
• Collaboration: Partner with development teams to design and deploy fault-tolerant, scalable solutions aligned with business goals
• Data-Driven Decisions: Analyse real-time data under pressure to support rapid incident resolution and informed decision-making
• Governance & Compliance: Enforce and adhere to change, incident, and problem management policies, as well as bank specific non-financial risk frameworks

Benefits

• A diverse and inclusive environment that embraces change, innovation, and collaboration
• A hybrid working model, allowing for in-office / work from home flexibility, generous vacation, personal and volunteer days
• Employee Resource Groups support an inclusive workplace for everyone and promote community engagement
• Competitive compensation packages including health and wellbeing benefits, retirement savings plans, parental leave, and family building benefits
• Educational resources, matching gift and volunteer programs

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees