Fixed Income eTrading Support Sr Analyst- Assistant Vice President

Citi • New York, NY

36d

About The Position

The Fixed Income Rates eTrading production support team provides direct support to a diverse set of trading desks under the “Rates” banner. Your responsibilities will be aligned to supporting eTrading platform and tools that the front office business & traders’ needs to facilitate its franchise within Citi, providing exposure to the entire breadth of the Rates Technology. We are the first line of technical defense as we work closely with partners in our business including Trading, Sales, Operations & Risk and Controls to operate stable platforms to enable us to be the best for our clients. The successful candidate will be responsible for management of our suite of core Rates (G10 and Local Markets) applications, working through problems, and dealing with user issues. The candidate will also be responsible for driving engineering initiates, improving process workflows, and eliminating toil through automation by building/implementing solutions. The Apps Support Sr Analyst is a seasoned professional role. Requires understanding of how areas collectively integrate within the sub-function as well as coordinate and contribute to the objectives of the function and overall business. Evaluates complex and variable issues with substantial potential impact, where development of an approach/taking of an action involves weighing various alternatives and balancing potentially conflicting situations using multiple sources of information. Work and performance of all teams in the area are directly affected by the performance of the individual.

Requirements

• Direct Front Office Support Experience: 3+ years of proven experience providing technical support directly to Front Office within a financial institution.
• Financial Product Expertise: Hands-on experience with financial products, with a strong preference for Fixed Income/Rates.
• Technical Proficiency: Demonstrated hands-on technical experience, (Linux environment preferred), including system administration, bash scripting, relational databases.
• Production Support: Know procedures around incident handling, including identification, triage, escalation, communication, troubleshooting, resolution, post-incident review and prevention.

Nice To Haves

• Communicating directly with US Govies, IRD, Repo traders.
• Experience working with eTrading platforms and the market connectivity using ION, as well as order management and lifecycle.
• Understanding of Bonds, Swaps, Repo, trading, risk and pricing.
• Python, Grafana, Linux, SQL, KDB knowledge.
• Good understanding of incident management with ServiceNow, JIRA.

Responsibilities

• Management of our suite of core Rates (G10 and Local Markets) applications
• Working through problems
• Dealing with user issues
• Driving engineering initiates
• Improving process workflows
• Eliminating toil through automation by building/implementing solutions

Benefits

• Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs.
• Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees