FIU Investigations Manager

Tri Counties Bank • Chico, CA

7h

About The Position

The FIU Investigations Manager reports to the Director FIU and oversees a team of FIU analysts responsible for financial crimes investigations including fraud, AML, and cyber-enabled financial crime. This role ensures regulatory compliance, strengthens controls against fraud and other financial-crime risks, assists with preparing financial crime risk assessments, supports internal audits and regulatory exams, and is a liaison with law enforcement.

Requirements

• High School Diploma or equivalent required; bachelor's degree preferred.
• CFE and/or CAMS certification required.
• 8 years of banking experience with at least 4 years prior Financial Crimes Investigations experience including AML/CFT and/or fraud/loss prevention experience.
• 2 years of experience leading a financial crimes investigations team (AML/CFT and/or fraud/loss prevention).
• Excellent problem solving and verbal and written communication skills.
• Ability to multi-task and work in high volume environment with a high degree of accuracy.  Able to manage time effectively.
• Interacting and communicating with Senior and Executive Leadership, including providing comprehensive reporting.
• Act as a SME on the various types of financial crimes.
• Demonstrates the ability to lead others in a team environment through collaboration and communication. Demonstrates good judgment.

Responsibilities

• Manages a team of FIU Analysts responsible for anti-fraud/financial crimes investigations, including capacity planning, staff training and adherence to job performance standards. Ensures FIU Analysts understand Suspicious Activity Reporting (SAR) criteria and fraud mitigation strategies. Provides ongoing training to FIU Analysts on financial crimes/AML/CFT trends and typologies and investigative methodologies.
• Oversees daily operations related to financial crimes/AML/CFT investigations and fraud loss prevention. Oversees the workflow of case escalations including SAR consideration, law enforcement, and Incident Response reporting. Provides oversight of the FIU's investigations referral processes, including law enforcement requests, elder abuse, and identity theft.
• Implements FIU investigations procedures that are aligned with regulatory expectations and Bank-wide guidance on financial crime trend awareness including customer education.
• Provides periodic reports to the Director FIU, Senior Leadership, and Executive Management of department financial crimes investigations and fraud loss trends. Responsible for ensuring FIU investigative standards are aligned with regulatory expectations and industry best practices.
• Conducts quality control reviews of case investigations to verify the completeness and accuracy of case files, ensures all mitigation steps are completed including but not limited to closing affected accounts, returning/rejecting potentially suspicious payments, escalation, and develops targeted improvement plants to strengthen analyst performance and investigative quality.
• Supports regulatory exams, internal audits, and request for information from regulators or law enforcement.
• Maintains a current understanding of Bank policies and procedures in compliance with all federal and state laws, including but not limited to Bank Secrecy Act (SARs, CIP, OFAC), Information Security (GLBA), Identity Theft Red Flags, Financial Elder Abuse Reporting, and any other applicable regulations that may be specific to your job duties.
• Collaborates with FIU leadership, BSA, Compliance, Info Sec, Legal and other business units to gather information related to Fraud, Cyber-Related Crimes, ID Theft, and AML/CFT activities. Act as a liaison with law enforcement regarding financial crimes investigations. Provides cross-departmental guidance on financial crimes-related issues including fraud. Partners with peer banks to share insights on trends and typologies and investigative best practices.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED
• Number of Employees: 501-1,000 employees