FIU Analyst - Fraud Investigations (Remote)

Southstate Bank•Va, NC

6d•$48,647 - $77,710•Remote

About The Position

The SouthState story is one of steady growth, deep community roots, and an unwavering commitment to helping our customers move forward. Since our beginnings in the 1930s to becoming a trusted financial partner across the South and beyond - we are known for combining personal relationships with forward-thinking solutions. We are committed to helping our team members find their success while maintaining the integrity of our values: building trust, fostering lasting relationships and pursuing excellence. At SouthState, individual contributions are recognized, potential is cultivated and team members are inspired to achieve their greater purpose. Your future begins here! SUMMARY/OBJECTIVES The FIU Analyst/Fraud Investigations is responsible for external fraud investigations, ensuring compliance with all policies and procedures, as well as all applicable state and federal banking regulations, minimizing loss exposure to the Bank and the Bank’s customers. Responsibilities include investigating multiple fraud typologies and preparing accurate, complete and timely Suspicious Activity Reports (SARs). Essential functions can vary based on specific duties assigned. It is the policy of SouthState Bank to comply with the Bank Secrecy Act (BSA), USA PATRIOT Act, and the requirements of the Office of Foreign Assets Control (OFAC), and other related anti-money laundering/ anti-terrorist financing initiatives. The Bank has established a Bank Secrecy Act/ Anti-Money Laundering/Office of Foreign Assets Control (BSA/AML/OFAC) Compliance Program, covering all requirements of the BSA, USA PATRIOT Act and OFAC rules and regulations. Upon completion of required training, the Board of Directors of SouthState Bank shall hold each employee accountable for adhering to the established operating procedures and internal controls as set forth in the Bank’s BSA/AML/OFAC Program. Continued instances of non-compliance or willful violation of law may result in disciplinary action, up to and including termination.

Requirements

Strong critical thinking, analytical and problem-solving skills
Strong verbal and written English communication skills.
Subject matter expertise in a wide range of fraud typologies including online banking fraud, account takeovers, check fraud, debit card fraud, ATM investigations, ACH/Zelle fraud, and business email compromise
Ability to identify fraudulent, unusual and/or suspicious activity and understand when it needs to be escalated
Ability to perform a detailed analysis of accounts and relationships
Ability to work and thrive in a fast paced, high intensity, high demand and deadline driven environment
Self-motivated, dependable, adaptable, and detail-oriented with strong research and organizational skills
Ability to handle and accomplish multiple tasks and resolve competing priorities effectively
Proficient with PC work, including Microsoft Outlook, Word, Excel, PowerPoint, and other varying software if/as needed; knowledge of and ability to use internal bank systems a plus
Excellent oral and written communication skills
Ability to draft reports, prepare documents, and compose letters, memorandums, and business correspondence
Ability to interface with all business lines and legal entities and people of varying level, title and knowledge
Ability to read, analyze and interpret Federal and State banking regulations related to the Bank Secrecy Act and anti-money laundering
Education : Bachelor’s degree preferred
Experience : Minimum of 5 years extensive fraud and/or BSA/AML experience in a financial institution
Experience conducting bank fraud investigations
Experience in writing quality SARs and reviewing SARs written by others.
Certifications/Specific Knowledge : In-depth knowledge of all fraud typologies and experience conducting fraud investigations for financial institutions.
Working knowledge of payment rails such as wire, ACH, debit cards, and checks.
BSA/AML regulations related to suspicious activity monitoring and reporting
Familiarity with various fraud detection and AML monitoring systems
Strong understanding of bank operations including but not limited to navigating banking systems, understanding teller transactions and interpreting customer transactions
New Employee Orientation
Required annual compliance training
System-specific training as necessary to perform duties
FIU/Financial crimes training as assigned by the Chief BSA Officer
Must be able to remain seated or work standing in a confined area on a computer for a minimum of four (4) hours each workday.
Must be able to constantly use hands and fingers to enter data through or on a computer or answer a phone throughout most of an eight (8) hour shift.
Must be able to hear and communicate with coworkers and customers throughout the day.
Must be able to function in a professional, business office environment and act and dress appropriately for same, consistent with the Bank’s grooming and dress codes.
Must demonstrate excellent people skills with customers and coworkers.
Must be willing to function as a team member.
Must be willing to demonstrate commitment to South State Bank’s mission and goals.
Telecommuting roles no matter if hybrid or 100% full time telecommuting must have a secure home office environment that is free from background noise and distractions.
They must also have a reliable private internet connection that is not supplied by use of cellular data (hot spot).
Cable or fiber connections are preferred.
Remote work is not a substitute for child/dependent care.
Requirements are subject to change, as new systems and technology is delivered.

Nice To Haves

Knowledge relating to RTP, credit cards, and cryptocurrencies such as Bitcoin is helpful
Verafin experience preferred.
CFE (Certified Fraud Examiner) and/or CAFP (Certified AML and Fraud Professional) and/or CAMS (Certified Anti-Money Laundering Specialist certification preferred

Responsibilities

Investigate referrals of suspicious activity related to potential external fraud and financial crimes
Responsible for timely and complete documentation of investigative activity in the designated case management system, the collection and compilation of relevant evidence to support the case, and the preparation of well-constructed, complete, and accurate Suspicious Activity Reports (SARs) on applicable cases.
Research and analyze high-risk transactions across all payment channels with a sense of urgency
Conduct due diligence, evaluate the circumstances, and recommend appropriate risk-based actions for any cases of potential fraud; escalate as necessary
Collaborate with personnel from other departments when conducting investigations, as appropriate
Document all findings in a centralized case management system to ensure complete documentation is maintained as required
Communicate with FIU management on internal control deficiencies detected during the account monitoring/investigative processes
Maintain knowledge of the bank’s products, services, customers and geographic locations, and the potential fraud risks associated with those activities
Maintain proficiency in all aspects of BSA/AML compliance
Adhere to all provisions of South State Bank policies and procedures, including the confidentiality policy, code of ethics and BSA/AML/OFAC policies and procedures
Other duties and responsibilities may be assigned, according to the needs of the bank
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.