Fitness & Wellness Manager -Full-Time

Fontainebleau Las Vegas•Las Vegas, NV

4d•$50,000 - $70,000

About The Position

The Fitness and Wellness Manager (FWM) is responsible for overseeing the day-to-day operations of the fitness center. The FWM is responsible for delivering great guest service, team member development, and generating revenue through private trainings and group classes. The FWM will be responsible for the seamless operation of the fitness center, ensuring all guest interactions result in world-class, luxury experiences. This position will assist the leadership team with managing the day-to-day operations of the contact center.

Requirements

Must be at least 21 years of age.
Minimum four (4) years working in a luxury resort setting or similar field
Possess an understanding of all exercise equipment and proper operations
Must be proficient in Microsoft applications (Excel, Word, PowerPoint, and Outlook)
Polished appearance and demeanor
Polished communication skills, both verbal and written
Ability to provide a luxury guest experience with every interaction
Ability to multi-task and prioritize in a fast-paced environment while maintaining a high level of attention to detail
Flexible to work all shifts including holidays, nights, weekends, and overtime as business needs dictate
Member must be able to qualify for licenses and permits required by federal, state, and local regulations.
Ability to read and interpret documents in English, such as safety rules, operating and maintenance instructions, and procedure manuals.
Ability to read and communicate verbally in English.
Written communication skills in English may also be required.
Ability to apply commonsense understanding to carry out instructions furnished in written, oral, or diagram form.
Ability to deal with problems involving several concrete variables in standardized situations.

Nice To Haves

One (1) year of management experience preferred

Responsibilities

Responsible for leading, evaluating, and coaching Members in order to create world-class guest experiences with every interaction
Responsible for all Fitness Member recruitment, onboarding, and training
Work with Spa Director and Spa Assistant Director for creating and moving out private training and group exercise classes
Support Public Relations and Marketing strategies to enhance revenue generating activities
Create group exercise classes and programs for convention and group bookings
Oversee scheduling and timekeeping with support from Fitness and Wellness Supervisor
Responsible for creating asset protection and emergency procedures to ensure protection of all fitness equipment and guest safety
Ensure all areas of the fitness center are kept clean and well maintained
Must lead by example by demonstrating exceptional guest service and Member interactions along with following all company and department policies and procedures
Promotes open and honest communication throughout the department by conducting daily briefings, developmental one-on-one sessions, and coaching sessions
Foster and promote a cooperative, inclusive working environment, maximizing productivity and Member morale
Ensure Member schedules and workforce management objectives align with business needs and financial targets
Ensure all Fontainebleau culture values, property, department standards are implemented and applied
Able to multi-task while assisting multiple guests
Assist in the fitness center when needed
Temporary or permanent duties and responsibilities may be added to or modified as deemed necessary