Fitness Manager

Crunch Fitness - FCM, LLC. • Los Angeles, CA

403d • $40,000 - $100,000

About The Position

The Fitness Manager at Crunch Fitness is a leadership role responsible for managing the personal training department, driving operational excellence, and delivering a superior member experience. This position involves business management of trainers, operational management of personal training services, and fostering a positive team culture. The Fitness Manager will also be accountable for achieving financial goals and enhancing client relationships while collaborating with various departments within the club.

Requirements

• Health club and gym management experience (Required)
• Certified Trainer (Required)
• Demonstrated ability to drive financial performance
• Exhibits sales skills focused on attracting new clients and retention
• Strong business acumen
• Ability to create a positive team culture adhering to brand standards
• Demonstrates leadership capability
• Possess collaborative social skills and strong desire to interact with members, clients, and staff
• Manage a high volume of inbound communication
• Create team accountability through structured timelines and action plans
• Strong technical skills
• Ability to hire, train, and direct staff who match the brand
• Strong active listening skills with excellent written and oral communication skills
• Enthusiastic and passionate about the fitness industry
• Demonstrated ability for successful team leadership
• Exercise Science/Sports Management Degree preferred
• Current national certification, CPR/AED, First Aid required

Nice To Haves

• Experience in performance management of trainers
• Knowledge of KPI management
• Experience in client relationship management

Responsibilities

• Manage the personal training department and create a supportive team culture.
• Conduct bi-monthly meetings and manage the PT calendar.
• Oversee trainers in delivering training services and provide feedback for their development.
• Collaborate with the Membership Team for personal training sales.
• Assume Manager on Duty responsibilities in the absence of the GM/AGM.
• Coach trainers on business and sales strategies.
• Utilize Datatrak Calendar for scheduling and service delivery management.
• Generate leads and support trainer development for business success.
• Achieve monthly and annual financial goals for the department.
• Manage client relationships and communication with potential leads.
• Establish and maintain service standards for trainers.
• Identify and advance key talent within the trainer team.

Benefits

• 401(k)
• Dental/Vision insurance
• Health insurance
• Life Insurance (full time)
• Paid time off
• Free gym membership
• Employee discounts
• Long- and Short-Term Disability
• Discounted certifications from NASM
• Opportunities for growth and performance-based pay

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed