Fitness Manager

FIT FACTORY FOXBORO LLC • MA

287d

About The Position

Fit Factory is a 6 location health club brand. Fit Factory is a full service health club with a luxury studio experience. We provide an incredible value for a low price point so that our members have the experience they crave, for the price point that allows them to enjoy life outside the club. We’re on a mission to radically serve our members, empower our team through career opportunities and to support our communities and others in need. The Fitness Manager is responsible for leading and developing the personal training team while also serving as the club’s top trainer. This role is client-focused, with approximately 75% of time dedicated to training clients and the remaining time spent on managerial responsibilities. The Fitness Manager ensures trainer development, client satisfaction, and overall program growth while working closely with the Fitness Director to execute strategic initiatives.

Requirements

• Certified Personal Trainer (NASM, ACE, ISSA, NSCA, or equivalent).
• Proven experience in personal training and fitness leadership.
• Strong communication, leadership, and customer service skills.
• Ability to motivate and develop trainers while managing business objectives.

Responsibilities

• Serve as the club’s top-performing personal trainer.
• Deliver high-quality personal training sessions, ensuring client progress and retention.
• Lead by example in sales, client engagement, and professional conduct.
• Meet 1-on-1 with trainers at least monthly to provide coaching, support, and development opportunities.
• Create and present monthly meeting agendas with the Fitness Director to align the team with club goals.
• Handle customer service matters related to PT clients, ensuring a high level of satisfaction.
• Guide and mentor trainers to improve their skills, increase client load, and drive revenue.
• Assist with scheduling, tracking trainer performance, and ensuring adherence to company standards.

Benefits

• Competitive base salary
• Complimentary gym membership.
• Opportunities for growth and career advancement.
• Employee discounts on personal training and merchandise.
• Paid time off
• Fun and energetic work environment.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 101-250 employees