Fitness Manager

Defined Fitness Inc • Rancho Viejo, NM

1d • Onsite

About The Position

The Personal Training Manager is responsible for providing leadership and support to a team of Personal Trainers and their clients. This role involves engaging Defined Fitness members in personal training programs through sales and education, ensuring overall quality and member satisfaction. Key responsibilities include managing personal training sales, reporting, training, renewal tracking, and educating personal trainers and team members. The manager also participates in the overall leadership and management of the Club. The ideal candidate is described as a Sales Driver, Leader, Attentive, Interpersonal-effective, Problem-solver, Dedicated, and Professional, demonstrating grit and a relentless pursuit of goals for both themselves and their clients.

Requirements

• A nationally recognized Personal Training Certification must be maintained throughout employment
• PC literate, including Microsoft Office and various other products
• Must have a valid CPR/AED certification, including infant and child, on your first day of employment and maintain valid certification throughout employment
• Must have a thorough understanding of how to use all exercise equipment and evaluate member needs
• Ability to maintain a flexible sales oriented schedule that covers high traffic times as well as close outs, evenings, weekends and possible holiday schedules

Nice To Haves

• Bachelor’s degree in a health/fitness related field
• A minimum of one year of sales experience
• A minimum of one year of experience in a supervisory/leadership capacity

Responsibilities

• Drive personal training revenue through the sale of personal training packages and renewals
• Focus on customer service excellence and member and personal training client retention
• Manage PT account issues, contract management, etc.
• Collaborate with management in hiring, training and leading of the personal training team
• Provide ongoing reporting to management on team performance
• Provide support and follow up to clients
• Cover personal training client sessions, as needed
• Provide feedback to trainers' professionalism, service, clients, and personal training skills

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed
• Number of Employees: 11-50 employees