Fitness Gym General Manager

HOTWORX MURRIETA CAMurrieta, CA
401d$45,760 - $52,000Onsite

About The Position

The General Manager at HOTWORX Murrieta is responsible for overseeing the overall success of the fitness studio through effective management strategies, marketing, consultative sales, and superior customer service. The role involves meeting membership sales goals, leading a sales team, and maintaining the integrity of the HOTWORX brand while providing a high-quality customer experience.

Requirements

  • 2 years of managerial experience.
  • 2 years of customer service experience.
  • Strong social media and marketing skills.
  • Ability to lead and motivate a team.
  • Excellent communication and interpersonal skills.

Nice To Haves

  • Experience in hospitality management.
  • Sales experience in a fitness or service industry.
  • Passion for fitness and healthy lifestyle.

Responsibilities

  • Meet and exceed membership sales goals.
  • Grow the member base through sales and superior customer service.
  • Promote the HOTWORX brand in the community through outreach and local events.
  • Motivate and lead the membership sales team to achieve personal sales goals.
  • Facilitate weekly and monthly staff meetings and training sessions.
  • Maintain a professional appearance and adhere to the HOTWORX Uniform Policy.
  • Ensure high customer satisfaction and strive for 5-star online ratings.
  • Recruit and interview staff according to franchisee criteria.
  • Prepare daily operational checklists for monitoring.
  • Train all Trainer Sales Associates according to HOTWORX training material.
  • Create and maintain a monthly staff schedule including training and promotional initiatives.
  • Set and monitor individual sales goals for employees.
  • Provide creative ideas to motivate employees and keep them focused on goals.
  • Complete performance evaluations for employees after 30, 90 days, and annually.

Benefits

  • Paid training
  • Employee discount
  • Free membership
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