Fitness Front Desk Attendant

Druid Hills Golf Club • Atlanta, GA

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About The Position

Fitness Desk position in Atlanta, GA, focusing on customer service, administrative tasks, and promoting a positive gym environment:
Fitness Desk Associate: Full and Part-time positions available.
About Us:
The Clifton is a vibrant and growing fitness center located at Druid Hills Golf Club, dedicated to providing a welcoming and supportive environment for our members to achieve their fitness goals. We are seeking a friendly, enthusiastic, and customer-focused individual to join our team as a Fitness Front Desk Attendant.
Job Summary:
The Fitness Desk Associate is the face of our gym, responsible for providing exceptional customer service, managing front desk operations, and promoting a positive and engaging atmosphere. This role involves greeting members, answering inquiries, processing memberships, and assisting with various administrative tasks to ensure smooth and efficient operations.

Requirements

• High school diploma or equivalent required.
• Excellent customer service and communication skills.
• Strong organizational and time management skills.
• Proficiency in computer software and data entry.
• Ability to work independently and as part of a team.
• Passion for fitness and a commitment to promoting a positive and healthy environment.

Nice To Haves

• Experience in a customer-facing role preferred.

Responsibilities

• Greet and welcome members and guests with a positive and professional attitude.
• Answer phone calls, emails, and inquiries promptly and efficiently.
• Address member concerns and resolve issues in a timely and effective manner.
• Provide information about gym facilities, programs, and services.
• Process membership registrations, renewals, and cancellations.
• Manage member accounts and update information as needed.
• Process payments and maintain accurate records.
• Schedule appointments and manage bookings for personal training and group classes.
• Maintain a clean and organized front desk area.
• Replenish food, beverages and retail merchandise.
• Promote fitness services, group classes, and gym merchandise.
• Inform members about special offers and promotions.
• Assist with tours of the facility.
• Assist with other duties as assigned by management.
• Maintain a clean and organized fitness center environment.

Benefits

• Medical, Dental, Vision, and Life Insurance
• Short-term and long-term disability insurance
• Paid Time Off (PTO)
• Verizon Phone Bill Discounts
• 401K + employer match (up to 6%)
• Culture with Monthly Awards and Recognition
• Free lunch daily
• FSA for health and dependent care
• Employee Golf Days
• Hertz Rental Car Discounts
• Employee Scholarship Opportunity
• Employee Assistance Program

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED