Fitness Director - The Ward Y in Abingdon

YMCA Maryland•Abingdon, MD

43d

About The Position

Under the direction of the Executive Director, or assigned associate. The Fitness Director is responsible for the operation of the fitness floor, group exercise, and growth of personal training for multiple centers of the association. This will include direct leadership for fitness floor associates, group exercise instructors and personal trainers at multiple centers. Assist in development of programming that meets the needs of each unique community. Must have strong organizational and interpersonal skills with the ability to lead a team that is focused on providing superior member experience at all times. Will be accountable for member engagement and retention initiatives relative to Group Exercise, Personal Training and related programming.

Requirements

Bachelor Degree or equivalent experience in Health & Wellbeing field.
Must have a nationally recognized Personal Training or Group Exercise Certification. â Must be HIPPA certified or achieve certification within 90 days.
Five or more years of supervisory, program development, and Personal Training experience in the applicable field.
Experience in member service & engagement and quality management.
Extensive knowledge of personal training and the fitness industry.
Possess sufficient strength, agility and mobility to perform essential functions of position and to supervise program activities. â Required to walk, stand, kneel, stoop, push and lift up to 50 pounds.
Physically able to successfully complete required certifications.
Occasionally required to work in the outside weather conditions and may be exposed to wet, cold and/or humid conditions.
Exposed to and use of cleaning supplies.
Continuous operations requiring attention to detail and multi-tasking.
Must be able to perform the duties of those he/she supervises.
Flexible work schedule requiring evening, weekend and holiday shifts.

Responsibilities

Oversight of all Fitness Operations, Group Exercise, Water Fitness and Personal Training o Personal Training/Small Group Training
Fitness Floor
Fitness Programming (hospital partnerships and chronic disease prevention)
Group Exercise
Water Fitness
Oversight of all Scheduling
Utilization of participation data to analyze trends and gaps with solution-driven execution for general and seasonal schedule revisions
Applies programming strategies to positively affect member retention
Calculated and systematic small group training implementation
Personal Training and Small Group Training client schedules
Assist with Fitness floor associate schedules
Group Exercise and Water Fitness Schedules
Personal Trainer, Group Exercise Instructor and Fitness Coach Compliance and Quality Control o Compliance of certification, CPR/1st Aid requirements, and standards of delivery, Timesheet management
Hiring process, auditions and consistent onboarding protocols
Bi-quarterly evaluations, feedback/coaching
Performance management/reviews
Educational in-services for associates
Administration management of ClubConnect (certification Compliance) and Dayforce (Payroll) â Collaboration/Marketing
Monthly/bi-monthly feedback loop with Executive Directors/Operations Directors for space utilization and member feedback; regional/group, individual as needed
Facilitate cross department education -membership/fitness as needed
Social media management when applicable
General Metrics
Number of Individual Clients
Small Group Training Participation numbers
Net percentage for all PT at centers
Number PT Loyalty Clients month by month
Ensuring accuracy of class attendance and metrics utilizing
Average class attendance regionally
Group Ex % utilization (participants/building scans) by center month-over-month
Track Fitquest Appointments
Virtual Platform
Monitor for quality assurance including instructor performance and sound quality (mic/music feed) â Recruiting/onboarding new instructors, regular/guest