Fitness Director - The Orokawa Y in Towson

The Y in Central Maryland•Towson, MD

52d

About The Position

Overwhelmingly, people who decide they want to be a part of the Y in Central Maryland tell us they do so because it reflects their values and a conscious decision, they’ve made about how they choose to live their lives. The happiest and most fulfilled Y associates are those who are motivated to help others and who want to be a part of something larger than themselves. If this speaks to your heart, then we invite you to join our team. Be a part of a charitable, mission-driven organization that works for individual and community well-being for all, for a better us. At the Y in Central Maryland, we offer a comprehensive benefits package designed to support your well-being and professional growth. Enjoy flexible schedules, competitive pay, and generous paid time off, alongside medical, dental and vision benefits, as well as dependent care FSA. We offer a generous employer contribution to the Y retirement fund, and opportunities for career advancement. Our commitment to fostering a positive work environment means you'll have access to training and development programs that align with our mission to empower individuals and strengthen communities. Join us and bring your passion to a fulfilling career where you can truly make a difference! POSITION SUMMARY: The Fitness Director is responsible for overseeing the daily operations, program development, and Associate leadership of the fitness floor, group exercise, water fitness, and personal training services within the assigned Family Center. This role provides direct supervision to fitness coaches, group exercise instructors, and personal trainers, ensuring excellence in member experience, staff engagement, and program quality. The Fitness Director is accountable for member engagement and retention strategies tied to fitness programming, personal training, and group exercise, with a focus on developing innovative programs that meet the diverse needs of the communities served.

Requirements

Bachelor’s degree in Exercise Science, Kinesiology, Health Promotion, or related field preferred.
Current national certification in Personal Training (ACE, NASM, ACSM, NSCA) or Group Exercise (ACE, AFAA, ACSM, or equivalent) required.
Current CPR/AED and First Aid certifications required.
Minimum 3–5 years of progressively responsible leadership experience in fitness, wellness, or health promotion programs.
Strong organizational, interpersonal, and team leadership skills.
Demonstrated ability to analyze participation data and adjust programs strategically.
Experience in hiring, onboarding, coaching, and managing part-time and full-time fitness staff.
Proficiency in Microsoft Office Suite and administrative platforms (Dayforce, ClubConnect, or similar systems).

Responsibilities

Oversee fitness floor operations, group exercise classes, water fitness programs, personal training, small group training, and chronic disease prevention initiatives.
Ensure all fitness services operate efficiently, align with YMCA mission and standards, and consistently deliver high-quality experiences.
Utilize participation and engagement data to analyze trends, identify gaps, and implement solution-driven scheduling and programming adjustments.
Manage all scheduling for personal training, small group training, fitness floor staff, group exercise, and water fitness classes.
Hire, onboard, and supervise fitness coaches, personal trainers, and group exercise instructors across assigned centers.
Conduct regular performance management activities, including biannual evaluations, coaching sessions, in-service trainings, and professional development planning.
Ensure all Associates meet compliance standards, including active CPR/First Aid certification, national fitness certifications, and Association onboarding protocols.
Manage associate timesheet approvals and payroll processes in Dayforce and certification tracking in ClubConnect.
Lead the implementation of new fitness programming to meet community needs, including hospital partnerships, wellness initiatives, and member engagement programs.
Develop and grow small group training and personal training offerings to increase participation and improve retention.
Support cross-department collaboration to align fitness initiatives with membership goals and community engagement efforts.
Collaborate with center leadership teams to utilize member feedback and participation data in strategic planning.
Partner with the Marketing Department to promote fitness programs through social media, digital platforms, and in-center campaigns.
Support virtual fitness platforms, ensuring high-quality delivery and sound performance, and recruiting new instructors to sustain virtual and in-person group exercise offerings.
Track and report on key performance indicators including: Number of individual personal training clients Small group training participation Net percentage growth in personal training services Personal Training loyalty client retention rates Group exercise class utilization (participants vs. building scans) Average class attendance by center FitQuest wellness appointments
Ensure accuracy of class attendance records and data entry.