Fitness Consultant

Crunch • Spanish Fort, AL

97d

About The Position

The position involves working in a club environment where the primary focus is on membership sales and customer service. The role requires greeting members and guests, checking them in according to company procedures, and facilitating communication through club software. The employee will also be responsible for answering phones, communicating special events, and maintaining a welcoming atmosphere for all members. Additional responsibilities include selling retail products, scheduling member services, and ensuring a clean and organized work area. The employee will report directly to the manager and participate in regular department meetings and training sessions.

Requirements

• Fluent in English
• Proficient reading and writing skills
• Computer Skills
• Strong customer service skills

Responsibilities

• Membership Sales
• Greet all members & guests with a smile and wish them well as they exit the club
• Check in all members and guests in accordance with company procedures
• Facilitate any messages on club software at member check-in
• Answer phones in courteous, helpful, professional manner
• Communicate special events to members and guests
• Maintain an atmosphere which makes members feel welcome
• Facilitate all member requests or forward to a manager
• Maintain professional disposition at all times
• Sell retail products
• Schedule member services: tanning, etc
• Facilitate payment of member services in accordance with company procedures
• Know club facility, services, and schedules
• Maintain a clean and organized work area
• Assist in all projects as delegated by club management
• Follow all policies and procedures in the Employee Handbook
• Organizing and cleaning
• Opening and closing duties

Benefits

• Bonus based on performance
• Company parties
• Competitive salary
• Flexible schedule
• Free uniforms
• Opportunity for advancement

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Amusement, Gambling, and Recreation Industries
• Number of Employees: 1,001-5,000 employees