Fitness Consultant - Capitol Hill - Part Time

Balance GymWashington, DC
2d$18 - $27Onsite

About The Position

Fitness Consultants at Balance Gym run front of house operations at the front desk and grow our membership base through sales. The ideal candidate is passionate about the benefits of fitness and thrives when connecting with others in a highly social environment. We are looking for personable and charismatic individuals who want to learn, develop their skills, and ultimately grow with us. This role has a high focus on customer service and sales. Candidates should be interested in both the fitness and sales industries. The Fitness Consultant is responsible for meeting and exceeding all key performance sales indicators for the club, including membership sales and renewals, retail and concession sales, maximizing workout traffic, and maintaining premium customer service levels.

Requirements

  • Excellent communication and interpersonal skills
  • Sales experience in the fitness industry preferred
  • Ability to learn and utilize computers and MotionSoft software
  • Excellent multi-tasking skills
  • A comprehensive understanding of the fitness industry
  • Experience in a health club or the hospitality industry is preferred
  • College degree preferred but not required
  • Continuing Education in fitness
  • Active CPR, First Aid, and AED certifications - can be scheduled upon hire

Responsibilities

  • Maintaining all front of house responsibilities during shift, including:
  • Working with the Membership Director, Assistant General Manager, and General Manager to create a welcoming and responsive environment in the gym at all times
  • Maintaining an organized and clean lobby/front desk area; accurately following the daily cleaning checklist of lobby/front desk area (pre/during/post shift).
  • Processing accurate point of sale transactions, answering phones and taking messages, greeting members and guests promptly and enthusiastically.
  • Responding immediately to member requests, inquiries, and concerns.
  • Effectively representing the Balance culture and brand.
  • Consistently selling gym memberships through leads provided by Balance Gym as well as through one’s own outreach and efforts.
  • Continually following up with leads provided by the Company or through one’s own internal network using proper procedures.
  • Conducting gym tours and knowledgeably explain all equipment, classes, and programs.
  • Making telephone calls and handle telephone inquiries.
  • Maintaining accurate records using Balance Gym sales systems and software.
  • Learning the ins and outs of Balance Gym history and programs and educating others about Balance Gym.
  • Establishing and maintaining referral programs.
  • Being a fitness enthusiast who conveys the importance of gym membership and fitness as part of a healthy lifestyle.
  • Working closely and effectively with a team.
  • Connecting with corporate clients and developing corporate leads.
  • Other duties as assigned.
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