Fitness Center Receptionist

Optum • Westlake, TX

106d • $15 - $22

About The Position

We are currently seeking a friendly, reliable and professional Fitness Center Receptionist to work at a high-profile company's fitness center located in Westlake, TX. Plus One, part of the Optum Workplace Well-being portfolio of services, provides fitness and well-being services to clients across a broad range of industries, driving employee engagement in health and wellness programs. Our services include fitness, nutrition, ergonomics, wellness coaching and health promotion. Our team members believe that the most effective way to help people adopt a healthier lifestyle is through personal connections infused with hospitality, empathy and a lot of fun.

Requirements

• Ability to network, engage and interact with all clients, guests and members.
• Strong customer service and organizational skills.
• Competence with basic computer skills, Microsoft Suite (Word, Excel, Outlook) and web applications.
• If applicable to your location, you may be required to obtain CPR/AED and First Aid certifications (company will provide reimbursement in accordance with company's policies).

Responsibilities

• Greet members and guests with warmth and professionalism as they enter the facility.
• Respond to and provide assistance with members' feedback and concerns in a timely and professional manner, escalating to management as needed.
• Handle account inquiries and payments.
• Fulfill front desk administrative duties.
• Ensure facility cleanliness and manage inventory of supplies and retail products.

Benefits

• Medical plan choices with Health Reimbursement Account (HRA) and Health Savings Account (HSA) options.
• Dental and Vision coverage plans.
• 401(k) Retirement & Savings Plan.
• Life Insurance (team member, spouse and dependents).
• Short and Long Term Disability Plans.
• Accident & Critical Illness Insurance.
• Transportation and Parking Plans.
• Paid parental leave.
• Paid time off.
• Wellness rewards program.
• Free memberships to various fitness facilities and wellness subscriptions.
• 24/7 health and wellness support through the Employee Assistance program.
• Entertainment and consumer discounts.
• Free professional development courses through internal learning management systems.
• Discounted certifications through industry leading agencies.
• Free CPR/AED certifications.
• Free continuing education courses and credits.
• Employee Referral Reward program.

What This Job Offers

• Job Type: Full-time
• Industry: Insurance Carriers and Related Activities