Fitness Center Guest Services Associate

Corporate Health Unlimited•Atlanta, GA

3d•Onsite

About The Position

Fitness Coach or Guest Services Associate - member services and health club operations Location and schedule: Downtown Atlanta. Primary schedule will be Monday - Thursday 10:30a-7:30p and Friday 9:30a-6:30p, subject to change based on facility needs. Responsible for maintaining a warm and hospitable atmosphere for all members and guests. Acknowledges members and guests promptly; makes sure that they sign in /check in at the front desk, according to specific procedures required by individual health club. Directs them to the appropriate persons when necessary. Makes the guest or member feel comfortable while in the fitness center. Communicates with members on a first name basis. Receives incoming phone calls and directs them to the appropriate persons. Takes accurate messages and delivers them to the appropriate persons as soon as possible. Provides members and guests with daily workout sheets. Organizes and files paperwork and enters data into computer in order to maintain accurate and up-to-date records. Distributes locker keys, towels, washcloths, workout attire, etc. to the members. Also sells health bar and pro shop items to members, maintaining accurate records of such sales. Makes appointments for fitness consultations, personal training, etc. Maintains cleanliness of front desk and lounge area. Also assists in maintaining cleanliness and orderliness of all club equipment and facilities. Refills amenities in locker rooms and common areas. Responsible for laundering of towels, workout wear in mesh bags, etc. Communicates effectively with all levels of club staff in order to ensure a quality level of customer service to the members. Performs accurate cash management and/or cashier closing duties Performs various other duties and assignments as necessary or required.

Requirements

Must be at least 18 years of age.
Requires an outgoing personality with the ability to learn names and communicate effectively and constantly with a variety of people.
Requires good interpersonal and written communications skills.
Requires basic word processing and spreadsheet skills.
Requires a sincere interest in fitness and health and a desire to maintain or improve one’s own level of fitness.
All candidates must be able to complete both a drug and background screening.
Current CPR/AED/First Aid/BBP certifications

Nice To Haves

Personal Training and/or Group Fitness certification preferred but only required if participating in offering those services

Responsibilities

Maintaining a warm and hospitable atmosphere for all members and guests.
Acknowledges members and guests promptly
Directs members and guests to the appropriate persons when necessary
Receives incoming phone calls and directs them to the appropriate persons
Takes accurate messages and delivers them to the appropriate persons as soon as possible
Provides members and guests with daily workout sheets
Organizes and files paperwork and enters data into computer in order to maintain accurate and up-to-date records
Distributes locker keys, towels, washcloths, workout attire, etc. to the members
Sells health bar and pro shop items to members, maintaining accurate records of such sales
Makes appointments for fitness consultations, personal training, etc.
Maintains cleanliness of front desk and lounge area
Assists in maintaining cleanliness and orderliness of all club equipment and facilities
Refills amenities in locker rooms and common areas
Responsible for laundering of towels, workout wear in mesh bags, etc.
Communicates effectively with all levels of club staff in order to ensure a quality level of customer service to the members
Performs accurate cash management and/or cashier closing duties
Performs various other duties and assignments as necessary or required.