Plus One, an Optum Company-posted 3 months ago
$22 - $40/Yr
Full-time • Manager
Franklin, WI

We are currently seeking a reliable and dedicated General Manager to work at a high-profile company’s fitness center located in Milwaukee, Wisconsin. In this role, you will manage and direct all operations, staffing, revenue and expense goals and marketing aspects of the site, as well as assume the key responsibility (and assist the Client Coordinator) in the marketing, promotion, planning and staffing of programs. You will act as a direct liaison between the Company and the Client. Although you will spend less time on the site floor, you will still maintain a high profile with your team and members.

  • Provide leadership to set the tone and personality of the site by making it a motivating and engaging place to work.
  • Implement product capabilities, programs and marketing for member engagement.
  • Take responsibility for primary human capital responsibilities, such as hiring, coaching, motivating, scheduling, training, developing, evaluating, assigning projects and workload to and, when necessary, terminating team members.
  • Respond to members’ feedback and concerns in a timely and professional manner while providing excellent customer service.
  • Provide recurring reports to your direct leadership.
  • Ensure that your team is providing gold-standard customer service and programming.
  • Encourage professional development for your team and enhance retention.
  • Implement and follow policies and procedures.
  • A bachelor’s degree, with two to three years of management experience.
  • Ability to multi-task, and to execute time management, problem-solving, organization and follow-up skills.
  • Ability to hire, coach, train and develop team members.
  • Knowledge of financial reporting, such as budgeting, forecasting and strategic business planning.
  • Prior experience in a corporate fitness or spa setting.
  • Current CPR/AED and First Aid certifications.
  • Competence with Microsoft Suite (Word, Excel, Power Point, Outlook) and finance and payroll systems.
  • Medical plan choices with Health Reimbursement Account (HRA) and Health Savings Account (HSA) options
  • Dental and Vision coverage plans
  • 401(k) Retirement & Savings Plan
  • Life Insurance (team member, spouse and dependents)
  • Short and Long Term Disability Plans
  • Accident & Critical Illness Insurance
  • Transportation and Parking Plans
  • Paid parental leave
  • Paid time off
  • Wellness rewards program
  • Free memberships to various fitness facilities and wellness subscriptions
  • 24/7 health and wellness support through the Employee Assistance program
  • Entertainment and consumer discounts
  • Free professional development courses through internal learning management systems
  • Discounted certifications through industry leading agencies
  • Free CPR/AED certifications
  • Free continuing education courses and credits
  • Employee Referral Reward program
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