Fitness Center Front Desk Attendant
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About The Position
We are currently accepting applications for a friendly, reliable, and professional Front Desk Attendant to work at our fitness facility located in Arlington, VA. The primary responsibility of this role is to greet members and guests as they enter the fitness facility, providing exceptional customer service that enhances their experience. The Front Desk Attendant will be the first point of contact for members and guests, ensuring a welcoming atmosphere and addressing any inquiries or concerns they may have. In addition to greeting visitors, the Front Desk Attendant will respond to member and guest suggestions, concerns, and complaints in a timely, professional, and consistent manner. If necessary, issues will be escalated to management to ensure that all concerns are addressed appropriately. The role also includes fulfilling front desk administrative duties, which may involve managing schedules, answering phone calls, and handling member registrations. Maintaining the cleanliness of the facility is another key responsibility, along with managing the inventory of supplies and retail products available at the front desk. The position requires working weekends, specifically Saturday and Sunday from 7:00 am to 6:00 pm, with additional shifts available during the week from 5:00 am to 8:00 pm, Monday through Friday. This flexible schedule allows for 4-6 hour shifts, accommodating both full-time and part-time availability.
