Fitness Attendant

Arch Amenities GroupChicago, IL
10d

About The Position

Arch Amenities Group is the leading provider of amenity management, consulting, and wellness services for commercial real estate, residential communities, and hospitality properties. Formed through the strategic acquisition of top hospitality and wellness-led providers, Arch brings together decades of experience and forward-thinking innovation to deliver unmatched lifestyle and hospitality experiences. We partner with owners, operators, and developers to transform spas, fitness centers, meeting and event spaces, pools, clubs, and residential amenities into vibrant destinations that foster connection, wellness, and belonging. Our mission is to create spaces where people thrive. The Arch in our name reflects the connections we build between people and spaces, guests and experiences, and teams and technology. Everything we do is designed to create lasting value and measurable impact. The Fitness Attendant is responsible for the general supervision of the fitness center, ensuring a clean, safe, and welcoming environment for all guests while delivering outstanding customer service.

Responsibilities

  • Set up, maintain, and clean all fitness equipment and facility areas.
  • Greet guests, explain programs and activities, and provide guidance on equipment usage.
  • Report and resolve guest complaints promptly and professionally.
  • Maintain accurate attendance records and ensure compliance with all rules and regulations in a tactful manner.
  • Monitor the safety and cleanliness of the front desk and surrounding areas.
  • Attend all required meetings and trainings.
  • Maintain punctuality and adhere to scheduled work hours, including evenings, weekends, and holidays.
  • Meet regularly with supervisor to review duties and performance.
  • Perform additional duties as assigned.
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