Fitness Attendant

ON TOP OF THE WORLD COMMUNITIES LLC•Ocala, FL

10d•Onsite

About The Position

The Fitness Attendant is responsible for the opening and closing functions of the applicable fitness center and providing assistance to the management team. This position is responsible for maintaining a clean and safe fitness environment and checking the fitness rooms and pools for any problems or issues needing attention. Essential Duties and Responsibilities The following statements describe the principal functions of this position and the scope of responsibility, but should not be considered an all-inclusive listing of work requirements. Individuals may be expected to perform other duties as assigned, including working in other areas to cover absences or balance the workload. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Ensures the Fitness Center experience is positive for residents and guests by maintaining the established standards Greets each resident with a smile and direct eye contact Becomes knowledgeable about the facility and its amenities in order to effectively communicate with residents and guests Ensures proper opening and closing procedures for the Fitness Center are completed Consistently performs all applicable duties listed on the Daily Checklist Provides outstanding service, including but not limited to: arriving on time, assisting with questions and concerns, providing basic information about the gym equipment, and notifying management of any issues that need addressed Attends monthly meetings and periodic fitness center training sessions Assists with answering the phones as needed May process sales using the appropriate software Provides assistance with emergency situations that may arise Assists Fitness Instructors with getting equipment out for classes and putting it away Keeps the fitness desk stocked with the appropriate documents Alerts management of any inventory needs Alerts management of any situation that requires maintenance follow up Assists the recreation staff as needed Ensure members and guests are validated through the security system Helps ensure facility is accessed by members and/or guests only, and is safe and secure at all times Works a flexible schedule, to include nights, weekends, and holidays Performs all duties in adherence to Company standards Strives to maintain a safe working environment through the prevention of accidents, the preservation of equipment, and the achievement of safe working practices Maintains a positive and professional demeanor toward all residents, visitors and co-workers Performs other duties as assigned

Requirements

High School Diploma or equivalent required
Must be able to read, write and understand English with good communication skills
Basic computer skills
Ability to work well with the public and provide excellent customer service
Honesty and integrity
Team player
Self-motivated and dependable
Strong work ethic
Commitment to diversity, equity and inclusion
A valid Florida Driver’s License with acceptable driving history is preferred

Nice To Haves

Previous customer service preferred
Previous experience with Jonas Systems preferred
Bilingual (Spanish) preferred

Responsibilities

Ensures the Fitness Center experience is positive for residents and guests by maintaining the established standards
Greets each resident with a smile and direct eye contact
Becomes knowledgeable about the facility and its amenities in order to effectively communicate with residents and guests
Ensures proper opening and closing procedures for the Fitness Center are completed
Consistently performs all applicable duties listed on the Daily Checklist
Provides outstanding service, including but not limited to: arriving on time, assisting with questions and concerns, providing basic information about the gym equipment, and notifying management of any issues that need addressed
Attends monthly meetings and periodic fitness center training sessions
Assists with answering the phones as needed
May process sales using the appropriate software
Provides assistance with emergency situations that may arise
Assists Fitness Instructors with getting equipment out for classes and putting it away
Keeps the fitness desk stocked with the appropriate documents
Alerts management of any inventory needs
Alerts management of any situation that requires maintenance follow up
Assists the recreation staff as needed
Ensure members and guests are validated through the security system
Helps ensure facility is accessed by members and/or guests only, and is safe and secure at all times
Works a flexible schedule, to include nights, weekends, and holidays
Performs all duties in adherence to Company standards
Strives to maintain a safe working environment through the prevention of accidents, the preservation of equipment, and the achievement of safe working practices
Maintains a positive and professional demeanor toward all residents, visitors and co-workers
Performs other duties as assigned