Fitness Attendant Summer '26

LMLC OPERATIONS LLC•Big Sky, MT

2d•Onsite

About The Position

Yellowstone Club is paradise in Montana. A private residential community in Big Sky, Montana, Yellowstone Club offers its Members the world’s only private ski and golf community. With fabulous skiing and snowboarding and the most gorgeous spring and summer weather to enjoy the 18-hole golf course, rivers, hiking, biking, and more, our Members love being a part of this exceptional community. Our employees make the Yellowstone Club experience come alive. If you would love being a part of the Montana charm and providing the highest level of guest service, ensuring no detail is too small to overlook, and being a part of creating experiences, then Yellowstone Club is looking for you. Yellowstone Club’s Health & Wellness department is currently seeking candidates for a Fitness Attendant for the upcoming Summer season! Our Summer employment months are June - September. The purpose of the Fitness Attendant is to assist with knowledge about the equipment, fulfill beverage orders, sign up Members and guests for classes and other work as Health and Wellness Manager assigns.

Requirements

High school diploma, GED or vocational training or job-related course work
One to two years’ experience in customer service
Strong verbal/written communication, interpersonal, and analytical skills.
Valid State Driver’s License
Intermediate/advanced keyboarding skills
Intermediate knowledge of Microsoft Office systems
Able to speak clearly and effectively with Members, guests, co-workers, vendors and other Yellowstone Club departments. Able to write clearly and legibly.
Able to perform basic math calculations.
Ability to solve basic problems and/or know when it is necessary to get a manager to assist in problem solving.

Nice To Haves

Bachelor's degree in a related field
previous work experience in a gym or work-out facility.

Responsibilities

Ensure that each member and guest receives outstanding guest service in a guest friendly environment which includes greeting and acknowledging every member and guest, maintaining outstanding service standards, solid product knowledge and all other components of guest service.
Empowered to guarantee total guest satisfaction, display hospitality and professionalism to our guests at all times, take pride in representing Yellowstone Club professionally with our members and guests and assure that all transactions with guests are handled in a legal and ethical manner.
Understand and apply all property safety and security procedures to maintain a secure and safe environment for employees, members, and guests at all times. In the event of an accident or emergency, seek medical attention if necessary and contact the General Manager or Human Resources immediately.
Maintain a favorable working relationship with all company employees to foster and promote a positive working environment.
Initiate interaction with Members, guests, and prospective Members to obtain and disperse information.
Provide accurate and timely information regarding services, events, and greater area activities.
Enter charges for services rendered and create client profiles using a club and resort management system.
Answer Member, guest, prospect, and interdepartmental inquiries by telephone, fax, email and mail.
Route inquiries to the proper department in a timely manner.
Keep detailed records of Member preferences and requests.
Properly open and close Camphouse each day according to Standard Operating Procedures.
Provide detailed descriptions of Camphouse Fitness Center facility, machinery, fitness events and lessons to Members and guests.
Seek most efficient manner in which to meet Member expectations.
Fulfill beverage orders.
Actively promote the facility, lessons, services, sessions and retail.
Keep facility clean, amenities stocked.
Assist in all areas of Camphouse as directed by supervisor or manager.
Perform all duties and responsibilities in a timely and efficient manner in accordance with established Club policies, procedures, and standards of service to achieve the overall objectives of this position.
Meet departmental productivity, organization, punctuality/attendance and consistency standards.
Maintain a positive and respectful attitude.
Treat Members, guests, vendors, customers and co-workers with professionalism and respect at all times.
Maintain privacy of our Members at all time.
Maintain a clean and neat appearance at all times.
Communicate regularly and effectively with all employees, supervisors, managers and directors.
Perform work in a safe and high quality manner.
Project a favorable image of Yellowstone Club to Members and guests at all times.
Must be able to work flexible work hours/schedule including evenings, weekends and holidays. Long hours may be required due to business demands.
Cleans work spaces by cleaning desks or taking out trash.