Fitness Assistant

YMCA of Springfield•Springfield, IL

29d•$15 - $15•Onsite

About The Position

The Fitness Assistant understands the importance of cleanliness and order in all Health and Wellness spaces in order to provide a high end and safe experience for our members. The Fitness Assistant is responsible for the general upkeep in the department spaces and is capaple of answering general questions regarding Health & Wellness programming and use of equipment. The Fitness Assistant is capable of performing Youth and Adult Fitness Machine Orientations for new members and promotes member wellness and engagement in accordance with YMCA policies and procedures. Fitness Assistant is responsible for scheduling maintenance for non-functioning machines and pairing members with personal trainers. OUR CULTURE: Our mission and core values are brought to life by our culture. In the Y, we strive to live our cause of strengthening communities with purpose and intentionality every day. We are welcoming: we are open to all. We are a place where you can belong and become. We are genuine: we value you and embrace your individuality. We are hopeful: we believe in you and your potential to become a catalyst in the world. We are nurturing: we support you in your journey to develop your full potential. We are determined: above all else, we are on a relentless quest to make our community stronger beginning with you. OUR SERVICE EXPECTATIONS: Display a friendly, helpful and positive disposition. Provide customer service that is thorough, timely, organized and accurate. Help ensure the Y is meeting member and participant needs by utilizing good listening skills, attentiveness, objectivity and patience in all situations. Place members and participants as the first and highest priority showing kindness and compassion at all times. Demonstrates the Y core values of caring, honesty, respect and responsibility through all daily activities and responsibilities

Requirements

Self-motivated to serve members, guests, and staff.
Must be at least 16.
At least one year of exercise experience.
Ability to learn quickly.
Ability to work with integrity, discretion, and a professional approach.
Prefer knowledge of, and previous experience with, diverse populations (language, culture, race, physical ability, sexual orientation, etc.).
Basic knowledge or experience in wellness or fitness is helpful.
Must be data centered, detail oriented, and be able to multi-task.
Knowledgeable about office processes and procedures.
Comfortable with data entry, computer functions, and phone call follow ups.
Skill, ability, and knowledge to complete trainings and general requirements within orientation period, 7 – 90 days.
Ability to complete all required trainings within 60 days of employment, including but not limited to CPR, first aid, Living Our Cause, DCFS Mandated Report, and to maintain these certifications as current as outlined by regulations or requirements.
Key Leadership competencies a person should bring to this position: Functional Expertise Inclusion Emotional Maturity

Responsibilities

Clean all surfaces on machines with provided cleaning solution.
Vacuum around and under cardio/selectorized machines, free weights, equipment in Group Fitness Studios and Y-Perform.
Dust and wipe down all surfaces in the all Health and Wellness spaces.
Refill wipe containers in Fitness Centers, Group Fitness Studios and Y-Perform.
Perform light maintenance such as but not limited to, restart/test of cardio and strength equipment.
Troubleshoot equipment issues and determine if a maintenance call is needed.
Schedule maintenance on non-functioning equipment in a timely manner.
Rerack weights properly, re-arrange weights properly and put equipment back in proper storage.
Schedule and perform fitness machine orientations for new members.
Schedule and perform youth fitness machine orientations for ages 9-12.
Coordinate each first-time scheduling of program sessions for members and program participants. Connect and pair clients with coaches and trainers and ensure the client contact information in DAXKO (software operating program) is correct.
Administrative support to ensure efficient operation of the Fitness & Wellness Department. Support the Fitness & Wellness Director through a variety of tasks related to organization and communication.
Follows YMCA policies and procedures; responds to emergency situations.
Other duties as assigned