Fitness and Aquatics Manager

JCCs of North America • Savannah, GA

51d • Onsite

About The Position

We are seeking a dynamic and experienced Fitness and Aquatics Manager to oversee the daily operations of our fitness and aquatic facilities. The ideal candidate will possess strong leadership skills, a passion for guest service, and a background in managing recreational or hospitality environments. This role involves coordinating fitness and aquatic programs, ensuring safety standards, and delivering exceptional guest experiences in a resort or recreational setting. The Fitness and Aquatics Manager will play a key role in maintaining a safe, welcoming, and enjoyable environment for guests of all ages.

Requirements

• Proven management experience in hospitality, resort operations, or recreational facility management
• Strong background in events management and guest services within a resort or similar environment
• Excellent customer service skills with the ability to handle guest concerns professionally
• Experience in cash handling and operating point-of-sale systems preferred
• Knowledge of safety protocols related to aquatic environments and lifeguard certifications is highly desirable
• Ability to lead a team effectively while fostering a positive work environment
• Prior experience in hospitality or resort settings is considered an asset

Responsibilities

• Oversee daily operations of the fitness aquatic facilities, including fitness center and personal training, pools, and related amenities
• Manage staff scheduling, training, and performance to ensure high standards of service and safety
• Coordinate and manage fitness and aquatic events, classes, and special programs to enhance guest engagement
• Ensure compliance with all safety regulations, including lifeguard certifications and health codes
• Handle guest inquiries, resolve issues promptly, and provide excellent customer service to enhance guest satisfaction
• Monitor cleanliness and maintenance of aquatic areas to uphold facility standards
• Manage cash handling procedures for admissions, rentals, or retail sales related to the aquatic facilities
• Collaborate with resort management to develop promotional activities and community outreach initiatives
• Maintain accurate records of attendance, incident reports, and safety drills

Benefits

• 403(b)
• Dental insurance
• Employee discount
• Health insurance
• Paid time off

What This Job Offers

• Career Level: Manager
• Industry: Religious, Grantmaking, Civic, Professional, and Similar Organizations
• Education Level: No Education Listed