Firstmark Operational Analyst IV

Nelnet • Lincoln, NE

78d • $43,672 - $82,087

About The Position

Nelnet is a diversified and innovative company committed to enriching lives through the power of service as a student loan servicer, professional services company, consumer loan originator and servicer, payments processor, renewable energy solutions, and K-12 and higher education expert. For over 40 years, Nelnet has been serving its customers, associates, and communities. The perks of working at Nelnet go beyond our benefits package. When you join the Nelnet team, you're part of a community invested in the success of each individual. That support comes through in our work, as we are united by our mission of creating opportunities for people where they live, learn, and work.

Requirements

• 4-year college degree preferred.
• 3-4 years of experience in an analytical, student loan, technical, problem-solving or project management position.
• Some experience with database concepts and simple query language (SQL) preferred.
• Some experience with report writing tools - Crystal reports (Business Objects) preferred.
• Some experience with project management on small to medium projects preferred.

Nice To Haves

• Problem Solving
• Business Math
• Oral communications
• Written communications
• Decision Making and Critical Thinking
• Accuracy/Attention to Detail
• Initiative
• Project Management
• Managing Multiple Priorities
• Working with MS Office
• SQL experience preferred

Responsibilities

• Assist in department as needed using analytical tools, critical thinking and problem solving.
• Commit to Performance Based Organization (PBO) & Easy to Do Business with (ETDBW) philosophy.
• Contribute to Continuous Process Improvement.
• Manage multiple conflicting priorities & consistently meet deadlines.
• Prepare project plans.
• Provide status to management on projects.
• Act as lead on Consumer Loan projects.
• Present materials and reports.
• Work with other analysts and management to conduct analysis and solve problems regarding routine & chronic problems.
• Acquire knowledge in systems and processes.
• Act as a resource for the department.
• Monitor progress of projects.
• Participate in and facilitate projects to make improvements within department.
• Commit to getting the job done.
• Share responsibility of projects with management.
• Train within department for the general and orientation modules.
• Learn basics of and participate in CPI projects.

Benefits

• Medical, dental, vision, HSA and FSA
• Generous earned time off
• 401K/student loan repayment
• Life insurance & AD&D insurance
• Employee assistance program
• Employee stock purchase program
• Tuition reimbursement
• Performance-based incentive pay
• Short- and long-term disability
• Robust wellness program

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Credit Intermediation and Related Activities
• Education Level: Bachelor's degree
• Number of Employees: 5,001-10,000 employees