First Time Caller/Collection Assistant

Yakima Adjustment Service • Yakima, WA

384d • $45,760 - $45,760

About The Position

The First Time Caller and Collection Assistant position is a part-time role focused on initiating contact with customers for collection activities. The role emphasizes excellent customer service and effective communication while maintaining accurate records. There is potential for this position to transition into full-time based on performance and business needs.

Requirements

• Bi-lingual skills are a plus (ability to communicate effectively in more than one language is highly desirable).
• Basic proficiency in Microsoft Windows and Microsoft Office (Word, Excel, Outlook).
• Strong communication and interpersonal skills.
• Ability to work independently and efficiently in a fast-paced environment.
• Previous customer service or collections experience is an advantage, but not required.

Responsibilities

• Make first-time calls to customers/clients for various collection activities.
• Maintain accurate records and documentation of calls.
• Provide excellent customer service and assist with inquiries related to payments.
• Follow up on overdue accounts and maintain regular communication with customers.
• Collaborate with team members to achieve collection targets.

Benefits

• Opportunity for career growth, with the potential to transition to full-time.
• Flexible part-time hours.
• Competitive starting pay of $22/hour.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Industry: Administrative and Support Services
• Education Level: No Education Listed