NXE First Line Support (FLS) Production Engineer (CWW Days)

ASML•Wilton, CT

13h

About The Position

ASML is the world’s leading provider of lithography systems for the semiconductor industry, manufacturing complex machines that are critical to the production of integrated circuits or microchips. ASML US, LP brings together the most creative minds in science and technology to develop lithography machines that are key to producing faster, cheaper, more energy-efficient microchips. We design, develop, integrate, market and service these advanced machines, which enable our customers - the world’s leading chipmakers – to reduce the size and increase the functionality of their microchips, which in turn leads to smaller, more powerful consumer electronics. Our headquarters are in Veldhoven, the Netherlands, and we have 18 office locations around the United States including main offices in Wilton, CT, Chandler, AZ and San Jose, CA. The PE 1 (FLS) is responsible for providing first-line troubleshooting support to ensure uninterrupted production output. This role requires hands-on troubleshooting of production issues, escalating issues when necessary, and driving continuous improvement through documentation, analysis, and collaboration. The PE 1 (FLS) has an understanding of product SPC (Statistical Process Control), manages disturbance notifications, and works with the internal FLS and Production teams to support Material (MN) and Disturbance (DN) review boards, ensuring optimal product flow and minimal disruptions. The PE 1 is generally responsible for one work center.

Requirements

Bachelor's Degree in Mechanical, Electrical or other relevant engineering domain.
Technical experience preferred.
Must display a solid understanding of complicated manufacturing assemblies
Working knowledge and experience with integrated Hardware/Software testers
Ability to safely and effectively work with epoxy debonding tools, heat guns and fume hoods
Ability to use cleaning solvents safely, per EHS guidelines, to troubleshoot and remove product contamination
Ability to interpret mechatronic signal processes and reports and provide meaningful guidance
Support analysis on test data and derive conclusions
Able to read mechanical, electrical and optical drawings
Strong troubleshooting and analytical skills.
Ability to pick up structured problem-solving methodologies.
Exposure to SPC and data-driven process control.
Ability to document technical issues and resolutions clearly.
Effective collaboration with cross-functional teams.
Exposure in escalation management and technical documentation.
Familiarity with quality processes
Possess strong ownership characteristics – demonstrated commitment to achieving results on time
Have strong written and oral communication skills – ability to communicate effectively to your team and to senior management
Demonstrated “team player” with a quality orientation and interpersonal skills

Nice To Haves

Working knowledge and experience with CMM tooling is a plus
Working knowledge with complicated multi-disciplinary (Electro-Mechanical) assemblies is a plus
Working knowledge of Unix/Linux/Python/ or MATLAB software languages is a plus
Working knowledge of statistical process control and FMEA is a plus
Working knowledge of NX, Teamcenter, SAP and Twinscan software is a plus
Working knowledge with vacuum systems is a plus
The ability to troubleshoot optical surfaces against defined Scratch-Dig specs is a plus

Responsibilities

First-Line Troubleshooting & Problem-Solving Spends 75% of time in the Cleanroom supporting production processes and leading troubleshooting actions
Provide real-time troubleshooting support for production issues to minimize downtime and optimize output.
Document all disturbances and resolutions accurately for future learning.
Escalate issues to senior FLS when resolution cannot be achieved independently.
Capture learnings from troubleshooting efforts and use them to write & enhance OCAPs (Out of Control Action Plans).
Troubleshoot mechanical assembly, glass to metal bonding, and tooling stand issues in a timely & efficient manner
Escalation Management & Technical Documentation Create ETPs (Engineering Test Plans), task lists, and DOs (Disturbance Orders) related to escalation management, tooling maintenance, and troubleshooting.
Advancing problem resolution through detailed investigation of recurring issues.
SPC Tracking Support and maintain SPC tracking for tooling and products, ensuring data-driven process control.
Disturbance Notification Analysis, Material Notifications & Process Improvement Perform pre-DRB activities as directed by Technical Lead or equivalent.
Follow business line guidance for dispositioning MNs.
Support, maintain, and execute by participation in the DRB/MRB (Disturbance Review Board/Material Review Board) process.
Create and manage E-Scraps for scrap parts to ensure traceability and accountability.
Participate in continuous improvement initiatives and projects.
Factory Engineering Representation & Cross-Team Collaboration Execute ‘As New’ based on input and documentation from D&E/Module PE to ensure product quality meets defined standards.
Perform ‘cherry picks’ to select and evaluate specific parts for quality and process validation.
Creation of ODRs for non-structural issues