First-Line Product & Service Quality Manager

BoeingEverett, WA
1dOnsite

About The Position

Boeing Commercial Airplanes (BCA) has an exciting opportunity for a First-Line Product & Services Quality Manager (Level K) to support the 777X Quality Program Operations Team onsite in Everett, WA. This position is available for 2nd shift. The ideal candidate will be a reliable and competent professional who possesses the ability to work well across diverse groups and effectively collaborate across organizational boundaries. The candidate will be a problem solver who relies heavily on data and analysis to drive decisions and a leader who can effectively implement solutions in an ever-evolving environment. Transformational leadership skills will be necessary to build team engagement and lead quality team members in implementing key initiatives including One Boeing Production System, Defect Reduction and Lean Manufacturing. The ideal candidate will exhibit resilience and tenacity in implementing improvements in an established and regulated production and quality system. A manager in this role will develop cross-functional partnerships to achieve team and program goals while developing a work environment that promotes accountability, trust, teamwork, quality and safety. This role will lead a team of quality personnel onsite in Everett.

Requirements

  • 5+ years of experience in a production-related discipline such as Manufacturing, Quality, Tooling, Engineering, Supplier Management, and/or Supplier Quality
  • 5+ years of experience working with and supporting Quality Management System (QMS)
  • 3 + years of experience leading teams or projects formally or informally
  • Proficiency and experience working with Microsoft Office (Word, Excel and PowerPoint)
  • Must be able to work any shift based on the needs of the operation

Nice To Haves

  • Bachelor’s Degree or higher
  • 5+ years’ experience working with AS9100 and/or similar QMS
  • Experience working with tooling operations
  • Experience working in planning
  • Experience leading teams including cross-functional teams
  • Experience in root cause analysis/systematic problem solving

Responsibilities

  • Manage employees who evaluate and ensure that products, services and processes comply with customer contract requirements, engineering requirements, company procedures and government regulations
  • Develops and executes business plans, policies and procedures and develops organizational and technical strategies to improve performance
  • Provides education and coaching on the Quality System
  • May make airworthiness determinations on behalf of the company and regulatory agencies
  • Acquires and manages resources and leads process improvements
  • Develops and maintains relationships and partnerships with customers, stakeholders, peers, partners, suppliers and direct reports
  • Manages, develops and motivates employees
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