Firmware Engineer (Contract)

Mojio • Campbell, CA

2d • Remote

About The Position

This is a U.S.-based remote position. Preferred candidates from PST zone. Candidates must reside and be authorized to work in the United States. We are not able to consider applicants requiring visa sponsorship, transfer, or located outside the U.S. at this time.
About Mojio:
At Mojio, we’re on a mission to give every vehicle a voice. Founded in 2012, we’ve grown from a disruptive startup to a global leader in the connected mobility space, trusted by some of the world’s biggest brands as customers, investors and partners.
Our driven team is fueling the future of connected mobility with our scalable IoT platform and customer-centric SaaS solutions, including our best-in-class connected car apps (averaging 4.7 stars in the US).
Our end-to-end solutions deliver a smarter, safer and more convenient car ownership experience for the global driving community. With over 15 billion miles of driving data gathered from more than a million vehicles, we’re leveraging one of the largest and fastest-growing big data pools in the automotive industry to build the next generation of data-driven automotive products, services and user experiences.
The Opportunity
Join a dynamic, innovative team that delivers cutting-edge connected car telematics hardware solutions. In this role, you’ll be at the forefront of supporting mission-critical deployments, ensuring hardware reliability, and maintaining seamless connectivity for customers. You’ll have the chance to apply your technical expertise in a fast-paced environment, work closely with cross-functional teams, and make a tangible impact on customer success and satisfaction.
Who You Are
You’re a technically skilled and detail-oriented professional with a passion for solving hardware challenges and optimizing device performance. With a background in electronics or a related field and hands-on experience in telematics or IoT support, you bring strong firmware coding abilities and a proactive mindset. You thrive in customer-facing roles, communicate clearly, and are driven by the goal of delivering reliable and seamless hardware experiences.

Requirements

• Experience with multiple IoT platform programming from communications (LTE/BT) through to video pipeline products
• Experience with C/C++ programming with KEIL/IAR and/or GCC flavors
• Strong experience with debugging distributed systems (both multiple processor devices as well as device+cloud scenarios
• Strong understanding of hardware troubleshooting, diagnostics, and issue resolution.
• Experience with automotive systems or IoT device deployment and maintenance.
• Proficiency in using support ticketing systems and documentation tools.
• Excellent communication skills and a customer service-oriented approach.
• Ability to work independently and collaboratively in fast-paced environments.

Nice To Haves

• Bachelor’s degree in Electronics, Computer Engineering, Information Technology, or a related technical field.
• 5+ years of experience in hardware telematics, or cellular-connected IoT
• Experience with Ambarella chipsets and/or Qualcomm modem chipsets

Responsibilities

• Contribute to the functionality of a leading LTE Dashcam product in C/C++ from connectivity through to video pipelines.
• Vendor Interfacing: Collaborate with vendor hardware/software teams to submit patches and resolve issues.
• Customer Issue Management: Implement and debug firmware-related issue tickets from customer-reported and internal-reported issues promptly, providing effective troubleshooting, technical support, and resolution.
• Drive key stability and functionality for the product and technical teams, and then move to maintenance and ongoing issue resolution. Initially work in a concentrated time window mode and then transition over time to a supporting part-time role.

What This Job Offers

• Career Level: Mid Level
• Number of Employees: 1-10 employees