Fireplace Service Technician

Hearth & Home Technologies • Roseville, MN

72d

About The Position

Fireside Hearth & Home (FHH) is looking for a Service Technician to join our team in Roseville, MN. We are the nation's leading manufacturer and supplier of hearth products, including a wide variety of gas, electric, wood and pellet burning fireplaces, inserts, stoves, and accessories. Headquartered in Lakeville, Minnesota, with distribution around the world, our innovative approach is supported by a business unit structure that allows us to develop and market products with a strong focus on customers' needs. Fireside Hearth & Home is a core business unit within Hearth & Home Technologies and the nation's largest and leading distributor, retailer, and service provider of hearth products. Built through a series of acquisitions, Fireside Hearth & Home is focused on expert installations, quality craftsmanship, and delivering outstanding service to customers across the United States. Check us out at www.fireside.com. We are currently seeking a Fireplace Technician to install fireplaces and provide professional in-home service calls on fireplaces, inserts, stoves, and facings.

Requirements

• No experience repairing fireplaces required - you will work with an experienced technician to learn on the job.
• Experience working with hand and power tools, be mechanically inclined, and possess excellent customer service skills.
• Able to lift 50+ lbs.
• High School Diploma or equivalent.
• You must be 18 years of age, have a valid driver's license and meet our driving standards.
• Experience working with a tablet or computer.
• HVAC or electrical knowledge is a plus.

Responsibilities

• Use diagnostic tools to diagnose and repair fireplace components to resolve operating problems according to manufacturer's specifications (including and not limited to ignition systems, gas pressures, venting, mechanical, and house pressure).
• Initiate fireplace startups and perform homeowner orientations.
• Learn Fireside's product line to sell after-market service parts, products, and accessories to consumers.
• Effectively communicate with customers to ensure services are completed and meet quality standards.
• Follow all company safety standards and procedures.

Benefits

• Healthcare including Medical, Dental & Vision Insurance
• Paid Time Off
• Paid Holidays
• Work today, get paid today with access to your earnings each day
• 401k with 6% company match
• Quarterly Cash Profit Sharing (after one year of employment)
• Tuition Assistance (after 6 months of employment)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Machinery Manufacturing
• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees