Fireplace Installation Specialist – Skilled Tradesman (Gas, Wood & Pellet Stoves)

Daikin Comfort•Pontiac, MI

42d

About The Position

The Residential Fireplace Installer is responsible for the safe and professional installation, troubleshooting, and servicing of hearth products for Williams dealers and residential customers. This role requires mechanical aptitude, physical agility, and a commitment to delivering exceptional customer service. Installers work closely with internal staff and external clients to ensure timely and accurate completion of installations in accordance with company standards and safety regulations.

Requirements

Proficient in the use of hand tools, battery-powered tools, and AC-powered tools
Comfortable using ladders, scaffolding, lifts, and harnesses (when required) to access elevated areas such as roofs, attic spaces, and chases
Physically capable of working in challenging positions including climbing up to 40 feet, navigating crawl spaces, ducts, and above-ceiling areas
Experience handling and installing materials such as manufactured fireplaces, wood and cast mantels, natural stone surrounds, metal venting, sheet metal, and gas lines
Strong attention to detail and commitment to safety protocols
Effective verbal and written communication skills for interacting with customers and internal staff
Ability to follow well-defined instructions and established procedures
Comfortable working under close supervision while maintaining a high level of professionalism
Willingness to learn new technologies, tools, and installation methods
Dependable, self-motivated, and able to work both independently and as part of a team
Experience 0-2 years of relevant trades experience
High school diploma or GED equivalent
Must be able to safely and effectively perform all primary job responsibilities in a physically demanding environment
Ability to lift, carry, and maneuver materials weighing up to 75 lbs, including repetitive handling and team lifts for heavier items
Comfortable working in elevated and confined spaces such as roofs, chases, attics, crawl spaces, ducts, and above ceilings
Capable of climbing ladders, scaffolding, and operating high-lift equipment up to 40 feet
Regular use of safety equipment including ladders, scaffolding, lifts, and harnesses (when required) to access elevated work areas
Skilled in handling and installing a variety of materials including manufactured fireplaces, wood and cast mantels, natural stone surrounds, metal venting, sheet metal, and gas lines

Responsibilities

Install and troubleshoot fireplaces and related hearth products at residential sites
Communicate professionally with customers and internal staff via phone, text, and email
Follow installation procedures and complete tasks as directed by manager or trainer
Review manuals, building codes, and technical documents to confirm installation requirements
Use electronic scheduling systems via smartphone or tablet to manage daily tasks
Operate hand tools, battery-powered tools, and AC-powered tools safely and effectively
Utilize ladders, scaffolding, lifts, and harnesses to access elevated areas such as roofs, attic spaces, and chases
Work in confined or elevated spaces including crawl spaces, ducts, and above ceilings
Handle and install materials such as manufactured fireplaces, mantels (wood and cast), stone surrounds, metal venting, sheet metal, and gas lines
Maintain a clean and organized work environment
Phone Program/Business use: Company Provided Device or Personal Device Reimbursement
Perform additional duties as assigned by the Installation Services Manager, GM of Hearth Products, or other senior leadership