Firehouse Subs-posted 4 months ago
$14 - $18/Yr
Full-time • Entry Level
Mesa, AZ
501-1,000 employees
Food Services and Drinking Places

Our restaurant Assistant Managers are responsible and accountable for restaurant operations, assisting the General Manager. This includes supporting a productive and profitable restaurant that focuses on guest relations, team member development, financial responsibility, as well as safety and security. Assistant Manager will possess exceptional leadership and people skills. S/he will work with the General Manager in ensuring the goals and vision for the restaurant and Company are executed. S/he will assist to create a positive culture for performance and accountability, building trust, relationships and guest loyalty.

  • Interacts with guests, resolves complaints, and ensures exceptional guest service.
  • Communicates, evaluates and documents Team Member performance as assigned.
  • Assists in controlling P&L.
  • Controls proper inventory and staffing levels as dictated by daily sales.
  • Manages cash handling procedures and oversees and completes daily financial paperwork.
  • Ensures all Company food and operational safety policies are followed by all team members.
  • High school degree or equivalent combination of education and experience.
  • Minimum of 1-2 years of shift leader experience.
  • Working knowledge of all management aspects in the restaurant industry.
  • Ability to communicate in English, both verbally and in writing.
  • Overall skills and knowledge of basic mathematical principles and practices.
  • A valid driver's license and proof of automobile insurance required.
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