Firearms Associate

Rural King Supply Company • Jasper, AL

416d

About The Position

The Firearms Associate position at Rural King is focused on providing exceptional customer service and expertise in firearms and related accessories. The role involves engaging with customers to understand their needs, ensuring compliance with firearms regulations, and maintaining an organized display area. Associates are expected to stay updated on industry trends and contribute to a positive shopping experience while embodying the company's values.

Requirements

• High school diploma or equivalent; additional education in firearms safety is a plus.
• Previous experience in firearms sales or a related field is preferred.
• Knowledge of firearms sales regulations at federal, state, and local levels.
• Strong interpersonal and communication skills.
• Ability to actively listen and provide articulate responses.
• Excellent attention to detail and organizational skills.
• Proficiency in using computer systems for transactions and record-keeping.
• Commitment to maintaining a safe shopping environment.

Nice To Haves

• Additional training in firearms safety.
• Experience in retail sales or customer service.

Responsibilities

• Greet customers warmly and create a welcoming atmosphere.
• Engage customers to understand their needs and preferences.
• Provide expert guidance and unbiased product recommendations.
• Ensure compliance with all firearms sales regulations.
• Complete required firearm compliance training.
• Assist customers in selecting ammunition and accessories.
• Maintain an organized and visually appealing firearms display area.
• Process transactions accurately and efficiently.
• Stay updated on current firearm trends and industry news.
• Address customer concerns and provide resolutions or escalate as needed.
• Establish long-term relationships with customers for repeat business.
• Conduct product demonstrations and explain technical specifications.
• Utilize upselling and cross-selling techniques to maximize sales.
• Promote exclusive offers and store loyalty programs.
• Process special orders and resolve return issues as needed.
• Contribute to visual merchandising efforts and maintain a clean sales floor.
• Participate in cross-training and learning initiatives.
• Provide proactive support to internal and external inquiries.

Benefits

• 401(k) plan with a 100% match on the first 3% of contributions and 50% of the next 2%.
• Healthcare plans including virtual doctor visits.
• Access to Centers of Excellence with Barnes Jewish Hospital and Mayo Clinic.
• 15% Associate Discount.
• Dave Ramsey's SmartDollar Program at no cost.
• Associate Assistance Program.
• RK Cares Associate Hardship Program.
• 24/7 Chaplaincy Services.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Building Material and Garden Equipment and Supplies Dealers
• Education Level: High school or GED