Fire Sprinkler Service Technician
About The Position
Our Fire Sprinkler Service Technicians receive service calls from Service Resource Center, including a brief description of equipment/system malfunctions. Contact customer representative and ascertain equipment/systems problems. Perform service and repairs on sprinkler systems for commercial, industrial, and residential applications. These include but are not limited to wet (steel, copper and CPVC), dry, pre-action, deluge, and fire pumps. A day in the Life with us at JCI Follow prescribed troubleshooting procedures and refer to technical manuals, part manuals, change notices and bulletins, modification notices, etc. to diagnose and repair equipment. Read and interpret blueprints, diagrams, submittals, specifications software/systems, programs, schematics, and operational product manuals. Demonstrate a high level of customer service, with strong social skills, positive demeanor, and an ability to learn quickly.
Requirements
- 2-4 years of detailed experience in Fire Sprinkler industry performing service and repair to Sprinkler and Suppression systems
- High School Graduate or equivalent required
- Ability to work flexible hours including weekends to meet customer requirements
- Proof of a valid driver’s license and driving record that meets company requirements
- Capable of performing physical labor to include carrying and moving equipment and tools weighing up to 70 lbs.
- Can work in unusual and sometimes difficult positions such as climbing ladders, scaffolding, and high lift equipment up to 60 feet, working within ducts, crawl spaces, above ceilings, etc.
Nice To Haves
- NICET Level II certification is a plus
- Backflow certification is a plus
Responsibilities
- Receive service calls from Service Resource Center, including a brief description of equipment/system malfunctions.
- Contact customer representative and ascertain equipment/systems problems.
- Perform service and repairs on sprinkler systems for commercial, industrial, and residential applications. These include but are not limited to wet (steel, copper and CPVC), dry, pre-action, deluge, and fire pumps.
- Follow prescribed troubleshooting procedures and refer to technical manuals, part manuals, change notices and bulletins, modification notices, etc. to diagnose and repair equipment.
- Read and interpret blueprints, diagrams, submittals, specifications software/systems, programs, schematics, and operational product manuals.
- Demonstrate a high level of customer service, with strong social skills, positive demeanor, and an ability to learn quickly.
- Maintain truck inventory to ensure timely response to customer needs
- Implement, and always follow safety guidelines and procedures
- Follow verbal and written instructions
- Be able to follow, read and understand all safety requirement of the company and the customer
Benefits
- This position includes a competitive benefits package.
- For details, please visit the Employee Benefits tab on our main careers page at https://www.johnsoncontrols.com/careers
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
5,001-10,000 employees
