Fire Sprinkler Coordinator

Human Resources Team•Plant City, FL

23d

About The Position

The Fire Sprinkler Service Coordinator is responsible for the successful execution of all day-to-day Fire Sprinkler Service coordination for the Plant City office. You will work with a team comprised of a customer service administrative representative and service and inspection technicians. In this role you will ensure we are meeting our clients’ expectations while at the same time striving to achieve the branch, district and company goals.

Requirements

Fire Sprinkler service administration experience
Understand cost and billings
Be comfortable working with and processing paperwork timely
Possess a working understanding and willingness to learn leadership principles and best practices
Possess excellent verbal and written communication skills
Possess excellent personal organization and business administration skills
Successful completion of a drug test and pre-employment background screening is required. MVR checks are required for all driving positions.

Responsibilities

Provide timely, accurate sprinkler labor forecasting
Ensure on time Inspection, Testing and Maintenance contracts are reviewed, tasked, scheduled, and executed to meet the life safety needs of our clients
Responsible for the Service Coordination and ensure timely work order completion
Effective collaboration and communication with all Impact Fire managers and staff across the branch and district
Maintain positive, proactive, and effective communication with customers at all times
Offer flexible and helpful customer service to maintain a high level of customer satisfaction and repeat business
Promote & maintain awareness and compliance of H&S procedures and standards
Collaborate with Safety support services to effectively assist and promote new initiative implementation
Provide Sales contract review and support
Contribute to building a high-performance team who can operate efficiently, effectively, productively and cost effectively
Must be able to maintain attention to detail, and deliver a quality service to our customers.
Adapt to the ever-changing business climate of our business.
Possess the willingness to learn and grow in a team environment.

Benefits

Competitive compensation
Pay is on a weekly cycle, every Friday
Career Advancement Opportunities
Competitive benefits, including healthcare, dental, vision, life insurance, paid time off and holidays
Company paid short and long-term disability
Immediately vested in our 401(k) company match
Full-time employees participate in our Shared Ownership Program which offers a monetary bonus aligned to the company's long-term success. This program fosters an ownership mindset and ensures that every employee meaningfully shares in the success they help create.
Exceptional guidance and support from our managers
Collaborative culture & environment
Robust training opportunities with company reimbursement upon achieving required licensing
Apprenticeship programs for fire sprinkler, fire alarm and inspection positions
Opportunity to work alongside some of the best talent in the fire protection industry