Fire Service Coordinator

Johnson Controls•Clifton Park, NY

1d•$24 - $37

About The Position

Be part of the future! We are one team, dedicated to working collaboratively to create purposeful solutions that propel the world forward. We hope you will join our diverse team of top people – you bring your talent, and we’ll give you the space and opportunities to grow and succeed. We are committed to make a difference. Work with an Award-Winning technology that delivers sustainability, safety, and health. This position will be responsible for the packaging and providing invoices to customers who require a complete billing packet, consisting of reports and certified payroll to ensure timely payment. Coordinates invoice packaging across our fire and HVAC domains. Assesses team performance and adjust as needed to ensure customer satisfaction and cost effectiveness.

Requirements

High School Diploma or equivalent
3-5 years of customer service
Excellent communication skills
Strong organizational skills
Strong Microsoft Office Products

Responsibilities

Compile a list of customers to monitor accounts daily to ensure invoices are sent out consistently and in a timely manner.
Handling invoice packaging from creation to delivery to the customer via email/mail.
Managing customer requests for backup.
Maintaining customer relationships by assisting with invoice disputes and resolutions.
Assisting the billing team at month end to ensure all revenue is captured and billed.