Fire & Security Systems Specilaist III

Newport News Public Schools•Newport News, VA

15h

About The Position

Under the direction of the Coordinator of Technology Infrastructure, performs complex work. Work involves implementing, maintaining, servicing and monitoring electronic facility fire notification and intrusion detection systems. Position carries out installation, testing, and technical tasks in support of the facility fire notification, intrusion detection. Work requires highly professional customer service to staff and students; assisting staff with resolving issues in functional and enterprise applications. The work is dispatched from the help desk. Position assumes the leadership, responsibility and work assignment distribution, in the absence of the Coordinator of Technology Infrastructure.

Requirements

Must possess an associate’s degree (or completion of equivalent amount of college coursework) in electronic communications or related field and significant experience in communication system support and maintenance or a combination of education and experience to include industry certifications that provide the required knowledge, skills, and, abilities to perform the essential duties.
Must possess a comprehensive knowledge of the operation and repair and the principles and practices used in the design, configuration, installation, testing, and maintenance of fire notification, facility intrusion detection
Must possess excellent troubleshooting skills and the ability to diagnose/resolve system problems.
Must possess excellent skills in the use of the instruments and tools of the trade.
Must possess the ability to interpret and apply complex technical manuals and reference materials.
Must possess an understanding of TIA/EIA Structured Cabling Standards.
Must possess the ability to prioritize tasks in order of importance; work independently and as a team member; and establish and maintain effective working relationships with co-workers and end-users.
Must possess a valid driver’s license with a good driving record.

Nice To Haves

experience with Radonics and Bosch fire and intrusion systems is highly desirable

Responsibilities

Ensures system operation and performs installation, maintenance and repair the facility fire notification, intrusion detection and other related components/equipment.
Performs in-depth diagnostics and preventative maintenance to ensure supported systems are operational.
Troubleshoots system level problems and performs repairs to include replacement of components and complete systems.
Responds to emergency work requests; troubleshoots supported system failures and errors; diagnoses, isolates, and resolves complex system problems ensuring timely results and minimal disruption of operations.
Responds to questions and needs of end-users concerning supported systems.
Performs most difficult work on supported systems.
Able to accurately read and interpret electronic schematic diagrams.
Assists with surveying facilities and making recommendations for the layout and location of supported system components, equipment, cabling, and wiring.
Primary point for interfacing with the alarm monitoring contractor’s central station.
Performs annual fire notification system inspections and verifies system operation in accordance with all local fire codes.
Updates supported system documentation to record installations, upgrades, inventory, configurations, etc.
Utilizes appropriate safety equipment in the performance of duties.
Tracks all work performed in the help desk work order system.
Travels to and from schools/work sites in the performance of duties.
Assist in the training of others.
Acts in the absence of the Coordinator of Technology Infrastructure and functions in a lead capacity on departmental projects.
Conforms to all departmental procedures and policies.
Models nondiscriminatory practices in all activities.