The Cook County Sheriff's Police Department Emergency Communications Center, located in Des Plaines, Illinois is seeking applicants for the position of (Lateral) Fire Operator. The center continues to rapidly grow as additional agencies are consolidated into the Cook County ETSB. The Emergency Communications Center is a multi-jurisdictional operation that receives and dispatches EMS, fire, and police for service in Cook County, as well as Metra rail lines located in Cook, DuPage, Kane, Kenosha (WI), Lake, McHenry, and Will counties. The center is a high activity environment that processes over 2,000 phone calls a day. The Fire Operator position supports a twenty-four (24) hour, seven (7) days a week operation where applicants must have the ability to work rotating shifts that include weekends and holidays. Fire Operators are responsible for answering Emergency 911 and non-emergency calls for all unincorporated areas of Cook County, as well as assisting those jurisdictions that do not have Emergency 911 systems and contract dispatch agencies. Fire Operators enter all emergency data into the Premier One Computer Aided Dispatch (P1 CAD) system. The Fire Operator, from the information received, determines the nature of the call (EMS, fire, police or other services) and assigns its priority using designated codes and dispatches the appropriate first responder to the scene using the radio and P1 CAD system. Fire Operators are responsible for entering, retrieving and accurately interpreting information contained in the Law Enforcement Agencies Data System (L.E.A.D.S.) and the National Crime Information Center (NCIC) system and for responding to public works, utilities, and community service calls for assistance and/or repair. Qualified candidates will be placed on an eligibility list. Fire Operators receive an excellent benefit package and ongoing training opportunities.