Fire Life Safety Sales Executive

Summit Fire & Security•Hanover, MD

9h•Hybrid

About The Position

The purpose of the Fire Life Safety Sales Executive position is to prospect and develop new customers. Customer development includes upselling and multi-line development of services, providing and negotiating pricing for inspection contracts. ISRs will work closely with the Regional Sales Manager, Service Manager, and Service Operations Staff to ensure customer satisfaction. This position is a key part of the Service Department Team. Summit Fire & Security, a subsidiary of SFP Holding, Inc. (Summit Companies), is a full-service provider for fire detection, suppression, and security with capabilities including design, installation, testing, inspections, and maintenance. The company serves customers across many verticals on a local, regional, and national scale, and is recognized for quality work by its talented and experienced installation workforce. Summit Fire & Security is a dynamic organization with growth opportunities spanning over 70 locations in more than 20 states. The company is consistently recognized for service excellence in the fire protection industry and supports trade skills and workforce development through Recognized Apprenticeships and on-the-job training (OJT) programs. Leadership members chair NFPA code compliance committees, serve on regional safety boards, and support technical education. Summit Fire & Security supports employees' professional development by offering continued development, training, and education, encouraging NICET and other career-advancing certifications, and offering reimbursement for certain career development programs in addition to potential bonuses for specific certifications. The company strives to be the Employer of Choice for highly motivated team members who want to succeed in a high-growth environment, encouraging initiative, independence, diversity, and personal career growth. Demonstrating a combination of experience, knowledge, and customer service is key to performance and achieving the goal of providing the highest quality fire protection services to protect lives and property.

Requirements

High School Diploma or GED, required.
3-5 years sales or fire protection industry experience, required.
2 years operating a computer, Microsoft Office, required.
Must have the ability to effectively read, write and communicate in English with employees, customers and board or directors.
Valid driver’s license with acceptable driving record required.
Reliable transportation, required.
Must be able to comply with SFS’s Drug and Alcohol policy and Background screening requirements, which may also include customer specific requirements based on contractual agreement.
Frequent travel, required, up to 50%.

Nice To Haves

Associate’s or Bachelor’s in Business or related, preferred.
2 years reading electronic blueprints, and experience with SalesForce, preferred.

Responsibilities

Pro-actively engage in making sales calls to new prospective customers to build the Inspection and Service business by adding new customers to existing portfolio. Examples include “door to door” cold calling, completing call blocks, creating vertical target list for territory assigned, and creating a sales plan to achieve assigned sales goals.
Pro-actively engage in making sales calls to current customers to build the Inspection and Service business by expanding our service offering to existing customers (upsell).
Remain informed of all conversion opportunities by turning construction installation customers into service customers.
Create and maintain a sufficient pipeline of activity that will ensure meeting sales plan/goals assigned by fully understanding that success is a byproduct of generating activity, which leads to sales.
Manage responsibly all sales activity within assigned salesforce account, or other sales tracking system, by recording both customer and prospect information with sufficient detail while also monitoring days that a proposal remains outstanding.
Follow up on all pending proposals in a timely manner to explain scope, answer questions, and convey the importance of the proposal with the intended goal to accelerate the award of the sale or further advance the opportunity through the sales cycle.
Understand company pricing approach to inspection sales using excel or company provided estimating tools. A full understanding and knowledge of contractual terms and conditions of ITM agreement important.
Represent the organization at industry meetings such as Building Owners Management Association (BOMA), customer visits, and customer entertainment which may occur outside normal business hours.
Remain abreast of potential market opportunities through sales calls, networking and other market related information including changes and/or updates to local fire code requirements.
Assist Service Manager and service department with potential re-signs of existing customers whenever necessary.
Continue to advance industry technical knowledge through internal training, ride along with field personnel and reviewing technical material.
Expected to work directly with the Branch Manager, Regional Sales Manager, and Service Manager to assess customer relationships and profitability.
Other duties may be assigned.