Fire Emergency Communications Shift Supervisor
About The Position
Starting Salary: $23.88 - $30.45 Performs responsible supervisory work in a state-of-the-art emergency communications center. Employees in this class hold a leadership position in the Communications Center. They supervise the receiving and dispatching of emergency requests for police/fire service to the community on a designated shift and are responsible for training employees in emergency phone call procedures, radio dispatch procedures, operation of Computer Aided Dispatch (C.A.D.) System, teletype, and related communications equipment. Employees must have the ability to analyze situations quickly and respond with a reasonable course of action within departmental guidelines. The employee makes critical decisions in stressful situations and exercises considerable independent judgment. Work is reviewed by the Emergency Communications Assistant Manager. Supervision is exercised over a shift of assigned Communications Operators. Shift work, weekend and holiday work is required.
Requirements
- High School Diploma/G.E.D. Certificate and a minimum of two (2) years experience in use of CAD, public safety radio, and recording systems; or an equivalent combination of education and experience.
- Must meet polygraph and background standards appropriate to non-sworn employees of the Police Department.
- Must obtain state of Florida Public Safety Certification within one (1) year of employment.
Nice To Haves
- Supervisory experience is desirable.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
