Fire Alarm Technician

Johnson Controls • Harahan, LA

2d

About The Position

Unleash your potential with the Johnson Controls team! As a global leader in smart, healthy, and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places, and the planet. Join our winning team and pave the way for a bright future. With our extensive reach across various industries worldwide, our teams are uniquely positioned to support and empower you. You will have the opportunity to develop yourself through meaningful work projects and learning opportunities. We strive to provide our employees with an experience, focused on supporting their physical, financial, and emotional wellbeing. Join the Johnson Controls family and thrive in a culture that values your voice and ideas. Your next incredible opportunity is just a few clicks away! Here's What We Have To Offer What we offer Competitive pay Paid vacation/holidays/sick time 10 days of vacation first year! Comprehensive benefits package including 401K, medical, dental, and vision care Available day one! Extensive product and on-the-job/cross-training opportunities With outstanding internal resources! Encouraging and collaborative team environment Dedication to safety through our Zero Harm policy Company vehicle, tools, and equipment provided to complete all jobs. JCI Employee discount programs (The Loop by Perk Spot) Check us Out: A Day in the Life of the Building of the Future What you will do Receive service calls from Service Resource Center, including a brief description of equipment/system malfunctions. Contact customer representative and ascertain equipment/systems problems. Perform service and repairs on fire alarm systems for commercial, industrial, and residential applications. Partners effectively with the Service Team Manager to ensure technical service work is completed in a reasonable timeframe and to the customer’s expectations. Analyzes and assesses technical team performance and makes adjustments as needed to enhance customer satisfaction in a cost effective manner.

Requirements

• 5-7 years documented experience in fire alarm systems
• Able to obtain and retain any licenses that are required by National, State and Local codes.
• Experience in reading and interpreting blueprints, diagrams, submittals, specifications, programs schematics and operational/product manuals.
• Experience with hand tools and multi-meter usage.
• Demonstrates an aptitude for troubleshooting systems and performing necessary repairs.
• Capable of performing physical labor to include carrying and moving equipment and tools up to 50-70 lbs.
• Able to work in unusual and sometimes difficult position such as climbing ladders, scaffolding and high lift equipment up to 40 feet, working within ducts, crawl spaces, above ceilings, etc.
• Ability to work flexible hours including on-call rotation, nights, and weekends to meet customer requirements.
• Willing to travel out of town.
• Demonstrate a high level of customer service.
• Ability to adhere to, implement, and follow safety guidelines and procedures at all times.
• Strong organizational skills, positive attitude, and an ability to learn quickly.

Nice To Haves

• Repair experience
• NICET certification

Responsibilities

• Receive service calls from Service Resource Center, including a brief description of equipment/system malfunctions.
• Contact customer representative and ascertain equipment/systems problems.
• Perform service and repairs on fire alarm systems for commercial, industrial, and residential applications.
• Partners effectively with the Service Team Manager to ensure technical service work is completed in a reasonable timeframe and to the customer’s expectations.
• Analyzes and assesses technical team performance and makes adjustments as needed to enhance customer satisfaction in a cost effective manner.
• Perform routine inspections, testing, servicing, installing and preventative maintenance of life safety product lines as well as similar competitive manufacturer's product line.
• Work with low voltage wiring and associated devices for the operation of low voltage equipment.
• Learn to complete Service Acknowledgements with proper coding through communication devices, such as laptop computers and/or hard copy.
• Follow and maintain a highly structured inspection schedule.
• Input, retrieve and archive inspection documentation program via the laptop computer.
• Make minor repairs and programming changes while under the direct authorized supervision.
• Complete assigned inspections on time.
• Perform other duties as assigned.

Benefits

• Competitive pay
• Paid vacation/holidays/sick time
• 10 days of vacation first year!
• Comprehensive benefits package including 401K, medical, dental, and vision care Available day one!
• Extensive product and on-the-job/cross-training opportunities With outstanding internal resources!
• Encouraging and collaborative team environment
• Dedication to safety through our Zero Harm policy
• Company vehicle, tools, and equipment provided to complete all jobs.
• JCI Employee discount programs (The Loop by Perk Spot)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees