Fire Alarm Service Technician II

TRL Systems Talent Management Team•Burbank, CA

About The Position

We are seeking an experienced Fire Alarm Service Technician II to service, troubleshoot, and maintain commercial Fire Life Safety systems. This role is responsible for diagnosing system issues, performing repairs, completing small upgrades, and ensuring fire alarm systems operate in compliance with applicable codes and standards. The Fire Alarm Service Technician II plays a critical role in customer satisfaction by providing timely service, identifying deficiencies, and recommending corrective actions. This position requires strong technical knowledge of fire alarm panels, devices, and life safety systems, along with excellent customer service skills. At TRL Systems, we've been keeping people and their property safe for over 42 years. As an integrator of Fire Alarm, Nurse Call, and Security systems, everything we do has the potential to save lives and you get to be a part of that. Your role is important and here’s what you can expect as a member of our TRL Team:

Requirements

1-2+ years technical support
2-5+ years low voltage installation and service support
EST3 certification (or ability to obtain within one year)
High school diploma (or equivalent)
Valid California Driver License (or ability to obtain one) and proof of auto insurance.
Must be able to work weekends, nights, split shifts, and rotating shifts (if needed).
Ability to Drive for 2+ hours in a work shift/day, daily
Ability to drive, walk, bend, stoop, hear, and speak, daily
Ability to work in indoor and outdoor environments, under all temperature variations
Ascend/Descend and work at heights above 6ft and extreme heights, occasionally
Move/Transport items weighing 20 pounds, occasionally
Position self to work in confined spaces, occasionally
Pushing/Pulling using upper extremities, daily
Stand or Sit for long periods (4+ hours), daily
Work environment may be construction sites, commercial buildings, high rise/mid-rise buildings, and/or medical facilities such as hospitals, doctor’s offices, etc. with patient contact.

Responsibilities

Troubleshoot and diagnose commercial fire alarm and fire life safety systems
Investigate system troubles including panels, initiating devices, and notification appliances
Perform service repairs and corrective maintenance on fire alarm equipment
Conduct system testing to ensure proper operation and compliance
Perform small system upgrades, device replacements, and equipment additions
Complete system programming and configuration when required
Perform routine maintenance and preventative service on fire alarm systems
Identify system deficiencies and recommend corrective actions
Verify system functionality according to NFPA standards and local codes
Support inspection-related service follow-ups and repairs

Benefits

Comprehensive Benefits Package: Medical insurance, dental insurance, life insurance, 401k plan, paid holidays, Paid Time Off
Employee Merit and Longevity Awards: Merit rewards that you can use to get items such as branded apparel, video game consoles, headphones and more and longevity awards like golfing gear, purses, BBQs, and watches just to name a few
Company Sponsored Events: Family-friendly events with food, games and prizes
Training and Development: Classes available to develop you personally and professionally to help you be the best version of you possible!
Career Advancement: We want to partner with you to build a long and successful career at TRL and will help you realize your potential

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