The purpose of the Fire Alarm & Security Technician position is to install, troubleshoot, service and repair fire alarm and security systems, and other fire and life safety products with minimal supervision.
Knowledge of different manufactures clean agent and high-pressure suppression systems.
Appropriate use of required tools and test equipment such as multi-meter, megger, laptop to program, lifts, etc. to repair or replace fire alarm and suppression system components.
Comprehensive working knowledge of fire alarm codes and standards.
Programming and software knowledge with a variety of fire alarm systems that is used when removing or replacing components.
Troubleshoot to determine fault or faults to include ground faults with fire alarm systems.
Repair or replace damaged fire alarm components such as FACP, power supply, alarm-initiating devices, etc.
Safely follow and perform procedures to handle, remove and replace explosive actuators such as squibs and gas cartridge actuators.
Communicate with internal and external customers as well as offsite monitoring companies in a professional manner.
Required to be punctual to required work locations and complete scheduled projects in a timely manner.
Use Field Service Lightning to track work orders, materials needed, time on job, etc.
Complete documentation on work orders.
Understand and follow SFS's Safety program, SDS book, Hazardous communication program, policies and procedures.
Participate in weekly Toolbox talks.
Ensure company provided vehicle is clean and well maintained as required by company policies.
Alarm Technicians will be placed in on-call status as required by location to handle emergency service requests.
Periodically attend seminars or similar education/training sessions to stay abreast of latest technology, codes, and standards changes.
Train service technician trainees all applicable aspects of fire protection.
Other duties may be assigned.
High School Diploma or equivalent, required.
NICET or state specific certification, preferred.
2 years Fire Life Safety Industry experience, specifically in Fire Alarm, required.
NICET Level 1 Fire Alarm Certification, required.
2 years of professional computer skills, preferred.
Must have the ability to effectively read, write and communicate in English with employees and customers.
2 years using business intelligence systems, Sage 300 CRE, or similar, preferred.
Valid driver's license with acceptable driving record required.
Must be able to comply with SFS's Drug and Alcohol policy and Background screening requirements.