Fire Alarm Installation Technician - LSS - Access Control

Integrated Electrical Services-posted 3 months ago
$25 - $38/Yr
Full-time • Entry Level
Mesa, AZ
5,001-10,000 employees
Specialty Trade Contractors
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The Technician II - Life Safety installs, troubleshoots, repairs, and configures various types of fire alarm systems. Responds to customer service calls in a timely, and efficient manner, troubleshoots, and repairs as needed. Performs service tasks required to fulfill service requirements for time, material, emergency service, test, and inspect contractual agreements. Completes necessary documentation in accordance with the companies Service guidelines. Communicates with central dispatch on current work order status and receives updates on outstanding customer issues daily following the Service process. Participates in an after-hours service program. Assists in installation projects during non-utilized time.

  • Adhere to and participate in all company quality, safety standards, and regulations.
  • Manage time effectively in scheduling and performing service calls.
  • Present a positive demeanor to the customer and company employees.
  • Troubleshooting and repair/replacement of system wiring, field devices, and head-end components.
  • Use as necessary and with precision, tools such as red-lined drawings, manufacturer system schematics/manuals, digital or analog multimeter, toner/wand, system computers, and/or company provided notebook computer.
  • Provide exceptional workmanship at levels (organization, detail, neatness, and quality).
  • Process all paperwork in a timely manner.
  • Provide legendary customer support and training.
  • Maintain a neat and clean service vehicle and up to date vehicle trip logs.
  • Other responsibilities as assigned.
  • Must possess at least a High School diploma or GED equivalency.
  • Must possess a minimum of 3 to 5 years of experience in the fire alarm industry.
  • Must possess a minimum of six (6) months supervisory and/or managerial experience.
  • Must possess and be able to effectively use the tools listed in the job description.
  • Must have proven skill level to interpret blueprints and other project documents, including but not limited to, specifications, reporting and quality requirements.
  • Must be highly competent with a computer, knowledge of RS232, RS485, Ethernet, TCP/IP protocols, and be able to comprehend software programs for the required systems.
  • Must be proficient with Microsoft Office (Word, Excel and MS Project).
  • Must be able to pass a background check for an Alarm Agent License or have a current Alarm Agent License.
  • Must possess system certifications from various manufacturers.
  • Simplex certification preferred.
  • Must meet Company minimum driving standards.
  • Full benefits available after 30 days of employment.
  • Competitive Pay.
  • Company 401K plan with Employer Contribution Match.
  • Company Paid Time Off.
  • Company Paid Life Insurance.
  • Choice of Medical Coverage including Prescription and Short Term Disability Plans.
  • Choice of Dental and Vision Coverage.
  • Optional Long-term Disability, Critical Illness, Accident, Legal and Pet Coverage.
  • Auto and Home Insurance Discount Programs.
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