Finishing Operations Manager

Baesman Group, Inc.•Columbus, OH

12d

About The Position

Baesman Group is looking for a results-driven, people-oriented Finishing Operations Manager to lead our Bindery and Mailing (Lettershop) departments. This is a high-impact leadership role for someone who thrives in a fast-paced production environment, knows how to build strong teams, and uses data to drive results. This role is not about maintaining the status quo — it’s about raising the bar, strengthening accountability, and helping take Baesman to the next level of operational excellence.

Requirements

5+ years of leadership experience in a print or manufacturing environment preferred. Experience in bindery, mailing/lettershop, or finishing operations is a plus.
Proven success in training, mentoring, and developing teams.
Strong experience using production data, KPIs, and reports to drive decisions and results.
Confident, fair, and not afraid to hold people accountable.
Comfortable having difficult or crucial conversations when needed.
Energized by fast-paced environments and changing priorities.
Respected for consistency, integrity, and follow-through.
Strong communication and coaching skills.
Organized, detail-oriented, and action-driven.
Continuous improvement mindset — always looking for better ways to work.

Nice To Haves

Working knowledge of bindery and mailing equipment and workflows is a plus.

Responsibilities

Manage, coach, and mentor a team of bindery and mailing operators and leads.
Build a culture of accountability, ownership, and continuous improvement.
Conduct effective one-on-ones, performance feedback, and crucial conversations.
Train and develop team members to strengthen bench strength and succession.
Review production, quality, safety, and efficiency reports regularly.
Translate data into clear actions that improve throughput, accuracy, and service levels.
Track KPIs and hold the team accountable for meeting department and company goals.
Oversee daily operations in bindery and mailing to ensure jobs are completed on time, within quality standards, and at optimal cost.
Partner with Production, Quality, and Client Services teams to ensure seamless workflow and client satisfaction.
Identify process improvements and lead change initiatives that increase efficiency and reduce waste.
Address performance issues head-on with professionalism and respect.
Set clear expectations and follow through consistently.
Create a workplace where feedback is timely, honest, and focused on growth.

Benefits

Medical Insurance- Choose between 3 medical plan options. We also offer dental and vision coverage, in addition to pre-tax flexible spending plans.
Profit-Sharing- Share in Baesman’s success. We also offer a 50% matching 401(k) program for up to 6% of your pay.
Paid Time Off- It's important that you take time to recharge. That’s why we offer PTO, holiday breaks, and employee assistance programs.
Life and disability Insurance- We have you covered: Baesman pays 100% of the premium for life and disability.
On-site workout facility, wellness initiatives, and more.

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