Fine Jewelry Sales Associate - Full Time

Belk • Fayetteville, NC

1d • Onsite

About The Position

The Fine Jewelry Associate drives sales and delivers a positive customer experience by providing excellent service through building client relationships and offering expert guidance in selection of fine jewelry merchandise. This role has a genuine enthusiasm for the fashion and jewelry industry, competitive drive, and confidence to excel in a commission environment. This is an hourly position. At Belk, you will find a positive, inclusive, vibrant and fast-paced environment where you have access to all the tools and resources necessary to be effective in your job. The company values access to senior leadership for making company-wide initiatives a reality and getting great ideas to the forefront of the business. Belk is committed to diversity, embracing differences, and fostering an inclusive environment where everyone feels valued, respected, and welcomed. The company is on a mission to break down inequality and leverage its influence to make a positive impact against racism every day, offering opportunities to make a huge impact through dynamic initiatives, financial and structural support, and strong investments.

Requirements

• Dedication to customer service and a drive to achieve store objectives.
• Skills and experience to perform in the role and a commitment to continuously learn.
• Ability to take ownership of assigned tasks and contribute to store success.
• Self-directed and able to work with minimal supervision in a deadline-driven environment.
• Communicate with excellence.
• Comfortable with technology, including smartphones, tablet computers and Windows-based operating systems.
• Available to work a flexible schedule based on business needs, including nights, weekends, and holidays.
• Must regularly move around all store areas and be accessible to customers.
• Must bend, reach, stretch for product as well as lift, carry, and move at least 40 lbs.
• Must be at least 16 years old.

Responsibilities

• Demonstrate a high level of ownership, accountability, and initiative in achieving store objectives and driving the accomplishment of personal and store key metrics.
• Create memorable store experiences through building genuine team, vendor, customer, and community relationships.
• Build customer loyalty by delivering excellent service, utilizing clienteling tools, and offering tailored product advice and recommendations to meet client needs and preferences.
• Execute successful promotions, special events, trunk shows, and customer outreach to maximize performance and drive sales.
• Utilize selling tools and digital devices to provide customers with a seamless omnichannel experience by confidently speaking to available inventory, assortment, and product details.
• Enhance customer experience by suggesting fine jewelry service plans and offering additional services.
• Provide repair estimates, complete proper documentation, receive and prepare shipments, and provide minor repair assistance and cleaning services.
• Leverage training tools, use vendor resources, and embrace feedback to continuously build product knowledge, suggestive selling behaviors, and expertise in the latest industry tips, accessory trends, and fine jewelry product offerings.
• Encourage repeat client interactions as a knowledgeable and trusted resource.
• Merchandise and replenish products timely.
• Maintain visual merchandising, signing, and fine jewelry caseline standards, aligning presentations with vendor and company directives.
• Contribute to a positive store culture by building connections with teammates, sharing knowledge, and celebrating individual and team achievements.
• Support fulfillment and asset protection initiatives in designated areas by accurately and efficiently executing omni and operations processes, maintaining product protection standards, and following security protocols and safety guidelines.

Benefits

• A positive, inclusive, vibrant and fast-paced environment where you have access to all the tools and resources necessary to be effective in your job.
• Access to senior leadership.
• An inclusive environment where everyone feels valued, respected, and welcomed to bring their whole selves to work or to shop.
• Opportunities to make a huge impact through dynamic initiatives, financial and structural support, and strong investments.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees