Fine Jewelry Commission Sales Associate - Woodland Hills Mall

JC Penney-posted 4 months ago
Full-time • Entry Level
Tulsa, OK
5,001-10,000 employees
Clothing, Clothing Accessories, Shoe, and Jewelry Retailers
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Your role as the Fine Jewelry Commission Sales Associate is to be the resident guru around all things Fine Jewelry in the entire store. You know these products inside and out and love educating the customer on how your merchandise can enrich their lives.

  • Customer Service & Sales - Approaches customers in a friendly manner to engage, determine needs, and help customers make decisions about desired product or service.
  • Informs customers of key product attributes to generate interest and to build clientele.
  • Meets or exceeds sales goals by contributing in-depth knowledge and customer service to Fine Jewelry business.
  • Actively and enthusiastically engages customers to support the company's Instant Credit Application Process (iCAP).
  • Participates in inventory processes (annual inventory, cycle counts, system uploads, stock ledger, Radio Frequency Identification scans, etc.).
  • Participates in all Merchandise Transfer Out (MTO), Return to Vendor, Return to Warehouse and Defective Merchandise Transfer Out activities.
  • Maintains sales floor recovery processes to ensure a clean and organized store environment.
  • Supports company shrink and safety initiatives and consistently meets established performance standards for the role.
  • Minimum of 2 years retail experience.
  • Holds self-accountable to a higher standard to achieve results.
  • Develops positive relationships and establishes strong networks.
  • Adapts quickly to changing situations with energy and a positive attitude.
  • Acts in accordance with beliefs and deals with conflict quickly and in a positive manner.
  • Competitive benefits package including medical/dental/vision, term life insurance, paid vacation/holidays, and 401(k) with Company match.
  • Associate discount on JCPenney merchandise.
  • Eligible for eight paid holidays during the calendar year.
  • Additional compensation for working on designated holidays.
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