To provide consistent, efficient, personalized and prompt food and beverage service in our Rib Room Restaurant while ensuring that Omni Hotel & Resort standards are met at all times.
Greet guests when entering the restaurant with a pleasant smile and superior customer service.
Set tables according to type of event and service standards.
Take orders and answer questions/offer suggestions on menu selections.
Communicate with culinary team regarding meal requirements, allergies, dietary needs and special requests.
Record transaction in MICROS system at time of order.
Check in with guests to ensure satisfaction with each food course and/or beverage.
Present accurate check to guest and process payment.
Maintain cleanliness of work areas throughout the day.
Clean and set up tables.
Complete closing duties.
Must have fine dining serving experience.
Must have cash handling experience.
Must be able to stand and walk for an extended period of time or for an entire shift.
Must be able to move, lift, carry, push, pull, and place objects weighing up to 10lbs without assistance.
Must be able to work flexible shifts including nights, weekends, and holidays.
Must be able to communicate in English with guests, co-workers, and management to their understanding.
Must be at least 21 years of age to serve alcohol.