Fine Dining Restaurant Manager

Monarch Casino & Resort • Black Hawk, CO

103d • $90,000

About The Position

The Fine Dining Restaurant General Manager is responsible for operating the restaurant in accordance with the Resort's mission statement. This role involves monitoring the operation to ensure compliance with all standards and procedures established by the Food & Beverage Director, as well as company and county health and regulatory standards. The General Manager will understand financial reports and apply the information to improve operations, implement prompt and courteous service, maintain proper staffing levels, and ensure Team Members provide service in accordance with standards. The position requires preparing work schedules, conducting performance evaluations, and resolving guest complaints while maintaining cleanliness and safety standards.

Requirements

• 3 to 5 years high volume restaurant supervision or management preferred.
• Ability to obtain an Alcohol Awareness Certification.
• Ability to obtain a Food Safety Certification.
• Knowledge of beer, wine, and alcohol.
• Good organizational skills.
• Good interpersonal communication skills.
• Knowledge in use of POS systems.
• Computer knowledge, including Microsoft Excel, Word, Outlook.
• Professional appearance in dress and manner.

Responsibilities

• Operate the restaurant in accordance with the Resort's mission statement.
• Monitor the operation of the restaurant to ensure compliance with all standards and procedures.
• Understand financial reports and apply the information to improve operations.
• Implement and ensure prompt and courteous service to guests.
• Maintain proper staffing levels through efficient hiring.
• Monitor Team Members to assure service compliance and take corrective action.
• Prepare work schedules and delegate work assignments.
• Prepare Team Member performance evaluations and disciplinary notices.
• Circulate through the restaurant to coordinate activities and provide efficient service.
• Inspect and monitor cleanliness of the restaurant and comply with safety regulations.
• Greet and communicate with guests in a friendly manner.
• Resolve guest complaints and issues.
• Communicate and interact with food shift supervisors and Team Members.
• Follow and enforce all company and departmental policies and procedures.
• Proficiently operate POS systems and office computer systems.
• Facilitate repairs and maintenance.
• Decrease costs through effective scheduling and management of waste.
• Increase revenue through training and financial report analysis.
• Create and implement new ideas for operation efficiency.
• Perform other duties as assigned.

Benefits

• 2 Weeks PTO at your first-year anniversary of employment.
• 6 Observed Holidays and Holiday Pay.
• Health Benefit Insurance Package after 90 days includes medical, dental, vision, life insurance, short term disability, 401k with company match.
• Relocation Reimbursement.
• 1 Free Hot Meal per shift and Unlimited Coffee, Tea, Soft Drinks.
• Up to 48 hours of Sick Pay for Team Members Under 30 hrs per Week.
• 80% Subsidized Bus Transportation Options.
• Free Covered Parking.
• Education/Tuition/Certification Reimbursement (up to $6,000 per calendar year).
• Wardrobe/Uniforms and Dry Cleaning Provided Free of Charge for most positions.
• Career Development and Advancement Programs.
• Team Member Anniversary Recognition (earn resort credit, vacation trips and more!).
• Team Member Hotel, Retail and Spa Discounts.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Industry: Accommodation